Re: Can't control mouse and keyboard / Game freezes only when flying a plane
And here we go, every single day.
Forum Discussion
17 Replies
- @ImmutabIe Hey sorry for late response, so many topics, lost you some where hahah!
I see different issues: Rivia tuner statistics server , nvcontainer, microsoft your phone, SamsungMagicianSVC.
I also see you got youre monitor connected to the PC with an usb connection.
Disconnect this usb port from youre computer (do it when pc is shutdown). Do not connect again !
Also do a windows health check:
SFC - Windows Health Check
Press Windows key + 'R' ,typ CMD
Press and hold down CTRL + SHIFT and press ENTER.
When User Account Control shows up, click Yes.
Use the following command lines, pressing Enter after each
(make sure you wait till each of the commands is executed properly):
sfc /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Reboot your system
Now launch gameplatform as an admin and test game again, update us please ! - @ImmutabIe did ya disconnect monitor from pc usb?
@ImmutabIe youre dxdiag tells me that you got youre monitor also connected with an usb cable to the pc !
Only use the HDMI/DP cable.- @ImmutabIe ah yes sorry , did scroll to fast , it is onboard sound from monitor, sorry.
Did ya already try to repair/reinstall windows ?
Repair Install Windows, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. Tutorial here: https://www.tomshardware.com/how-to/fix-windows-10-repair-install
Cheers !! I will not reinstall windows because one software malfunctions in one situation only.
I have Windows 10 with all patches installed
- @ImmutabIe its not a reinstall, if windows is installed it will repair and/or update ! nothing get lost !
I won't be doing it. Windows is same piece of * software just like Dice/EA made software so I won't be doing it. I won't risk losing important setting because you can't send a developer to look at debug logs but provide help by telling people to mess around Windows while it is your software(game) that doesn't work well.
Let me repeat, game only freezes while flying a plane, it hasn't happened before, started only couple of months ago.
Is anyone from this * company even going to contact me about this? Is this how you treat a customer that spent 110 EUROS on your software? This issue is still happening to me.
Reminder for you to keep doing a good job
https://everydayonlinemarketing.com/marketing-case-study/how-ea-became-the-most-hated-company/
@EA_Atic
EA_AticDICE Team
@ImmutabIe This is a player-helping-player forum. Nott EA Support, the commuinty manager tries to help out as much as we can but if you want to talk to EA Support I recommend you reach out to them below.
How to get in contact with EA support:
/Atic
I go to the support link and it redirects me here. Are you kidding me?
