Forum Discussion

ImmutabIe's avatar
ImmutabIe
3 years ago

Can't control mouse and keyboard / Game freezes only when flying a plane

All of the sudden I lost connection to mouse and keyboard in the game, couldn't move couldn't redeploy couldn't ALT + F4. This is the first time that this has happened. I've had this problem before i...
technical issues
ImmutabIe's avatar
ImmutabIe
3 years ago

And here we go, every single day.

ImmutabIe's avatar
ImmutabIe
3 years ago

@EA_Atic Is this going to be fixed ever?

It happens every day, flying a plane freezes the game and I need to kill it from Task Manager. Something you introduced, wasn't the case 6 months ago.

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago
    @ImmutabIe Hey sorry for late response, so many topics, lost you some where hahah!

    I see different issues: Rivia tuner statistics server , nvcontainer, microsoft your phone, SamsungMagicianSVC.

    I also see you got youre monitor connected to the PC with an usb connection.
    Disconnect this usb port from youre computer (do it when pc is shutdown). Do not connect again !

    Also do a windows health check:
    SFC - Windows Health Check

    Press Windows key + 'R' ,typ CMD
    Press and hold down CTRL + SHIFT and press ENTER.
    When User Account Control shows up, click Yes.
    Use the following command lines, pressing Enter after each
    (make sure you wait till each of the commands is executed properly):

    sfc /scannow
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth
    Reboot your system

    Now launch gameplatform as an admin and test game again, update us please !
    • ImmutabIe's avatar
      ImmutabIe
      3 years ago

      @Rokebo73  I've already done all of these steps. The only problem with the game is flying a plane, after like 15-20 minutes of flying it game freezes. I need to kill it within task manager.

      • Rokebo73's avatar
        Rokebo73
        Seasoned Ace
        3 years ago
        @ImmutabIe did ya disconnect monitor from pc usb?

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