Forum Discussion

ImmutabIe's avatar
ImmutabIe
3 years ago

Can't control mouse and keyboard / Game freezes only when flying a plane

All of the sudden I lost connection to mouse and keyboard in the game, couldn't move couldn't redeploy couldn't ALT + F4. This is the first time that this has happened. I've had this problem before i...
technical issues
ImmutabIe's avatar
ImmutabIe
3 years ago

@EA_Atic @EA_Leeuw 

Any news about this? It happens in every single game only when flying a plane. It started happening a month ago or so, it was working well on release.

I lose connection to mouse and keyboard because of this I can't even ALT + F4. I need to ALT + TAB and to kill the game in task manager.

ImmutabIe's avatar
ImmutabIe
3 years ago

And here we go, every single day.

  • ImmutabIe's avatar
    ImmutabIe
    3 years ago

    @EA_Atic Is this going to be fixed ever?

    It happens every day, flying a plane freezes the game and I need to kill it from Task Manager. Something you introduced, wasn't the case 6 months ago.

    • Rokebo73's avatar
      Rokebo73
      Seasoned Ace
      3 years ago
      @ImmutabIe Hey sorry for late response, so many topics, lost you some where hahah!

      I see different issues: Rivia tuner statistics server , nvcontainer, microsoft your phone, SamsungMagicianSVC.

      I also see you got youre monitor connected to the PC with an usb connection.
      Disconnect this usb port from youre computer (do it when pc is shutdown). Do not connect again !

      Also do a windows health check:
      SFC - Windows Health Check

      Press Windows key + 'R' ,typ CMD
      Press and hold down CTRL + SHIFT and press ENTER.
      When User Account Control shows up, click Yes.
      Use the following command lines, pressing Enter after each
      (make sure you wait till each of the commands is executed properly):

      sfc /scannow
      DISM /Online /Cleanup-Image /CheckHealth
      DISM /Online /Cleanup-Image /ScanHealth
      DISM /Online /Cleanup-Image /RestoreHealth
      Reboot your system

      Now launch gameplatform as an admin and test game again, update us please !
      • ImmutabIe's avatar
        ImmutabIe
        3 years ago

        @Rokebo73  I've already done all of these steps. The only problem with the game is flying a plane, after like 15-20 minutes of flying it game freezes. I need to kill it within task manager.

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