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Re: Crashing on launch with DirectX Error

@toroch88 could you post a url from youre motherboard please.
Als click windows START button, select SEARCH and typ CMD.
At the right side from that windows you will see an option to run CMD AS AN ADMINISTRATOR , now enter this command again:

wmic memorychip list full

if user account control popsup click YES
again post a screenshot !

You know that the 40xx series got some issues with TERRAIN DETAILS in game , set it to HIGH not at ultra.
Also it seems FOV 70 or greater could crash game.
Advise is set all display details at HIGH for now.
IF ya already did it , and still got issues , post that screenshot and mb url please !

Cheers

19 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    3 years ago

    @toroch88  Can you do a quick test with putting all settings on ultra except terrain and add it as high instead and see if that helps. 

    /Atic 

  • @EA_Atic 👍

    Thank's for a answer, i'm testing with all settings on ultra expect terrain, my game crash again. I can play game with all settings on low and FOV 85 on a 4 hour, for me this problem come a driver and BF2024, i playing a game with I9 9900K and RTX 2080TI no problem, it's not possible to concience only with I9 12900k and RTX 4080 that to play must not exceed ultra and FOV 90 to not crash, Sorry for my English guy's.

  • Can you show the display settings that will help solve the directx problem?
  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    @toroch88  hey man , sorry for late respons !
    I did check and check and check again but... your
    i9-12900K is not compatible with CORSAIR cmk32gx5m2b5200c40 memory.
    https://fr.msi.com/Motherboard/MAG-B660-TOMAHAWK-WIFI/support#mem

    CORSAIR CMT32GX5M2D6000C36 ver4.43.02 DDR5 4800 6000 Samsung B 1.35 SINGLE 16 √ | √ |
    CORSAIR CMT32GX5M2C4800C34 ver3.43.01 DDR5 4800 4800 Micron A 1.1 SINGLE 16 √ | √ | √
    CORSAIR CMT32GX5M2B5600C36 ver4.43.02 DDR5 4800 5600 Samsung B 1.25 SINGLE 16 √ | √ |
    CORSAIR CMT32GX5M2B5200C40 ver3.43.01 DDR5 4800 5200 Micron A 1.25 SINGLE 16 √ | √ |
    CORSAIR CMT32GX5M2B5200C38W DDR5 4800 5200 Micron A 1.25 SINGLE 16 √ | √ |
    CORSAIR CMT32GX5M2B5200C38 ver3.43.01 DDR5 4800 5200 Micron A 1.25 SINGLE 16 √ | √ |
    CORSAIR CMT64GX5M2X5200C38 ver3.43.01 DDR5 4000 5200 Micron A 1.25 DUAL 32 √ | √ |
    CORSAIR CMK32GX5M2D6000C36 ver4.43.02 DDR5 4800 6000 Samsung B 1.35 SINGLE 16 √ | √ |
    CORSAIR CMT64GX5M2B5200C40 ver3.43.01 DDR5 4000 5200 Micron A 1.25 DUAL 32 √ | √ |
    CORSAIR CMK32GX5M2B5600C40 ver4.43.02 DDR5 4800 5600 Samsung B 1.25 SINGLE 16 √ | √ |
    CORSAIR CMT64GX5M2B5200C38 DDR5 4800 5200 Micron A 1.25 DUAL 32 √ | √ |
    CORSAIR CMK32GX5M2B5600C36 ver4.43.02 DDR5 4800 5600 Samsung B 1.25 SINGLE 16 √ | √ |
    CORSAIR CMT32GX5M2X6000C36 ver5.43.13 DDR5 4800 6000 SK hynix M 1.25 SINGLE 16 √ | √ |
    CORSAIR CMK32GX5M2B5200C38W ver3.43.01 DDR5 4800 5200 Micron A 1.25 SINGLE 16 √ | √ |
    CORSAIR CMT32GX5M2X5600C40 ver4.43.02 DDR5 4800 5600 Samsung B 1.25 SINGLE 16 √ | √ |
    CORSAIR CMK32GX5M2B5200C38 ver3.43.01 DDR5 4800 5200 Micron A 1.25 SINGLE 16 √ | √ |
    CORSAIR CMK32GX5M2X5600C32 ver5.43.13 DDR5 4800 5600 SK hynix M 1.35 SINGLE 16 √ | √ |
    CORSAIR CMT64GX5M2X5200C38 ver3.43.01 DDR5 4000 5200 Micron A 1.25 DUAL 32 √ | √ |
    CORSAIR CMK32GX5M2X5200C38 ver3.43.01 DDR5 4800 5200 Micron A 1.25 SINGLE 16 √ | √ |
    CORSAIR CMT64GX5M2B5200C40 ver3.43.01 DDR5 4000 5200 Micron A 1.25 DUAL 32 √ | √ |
    CORSAIR CMK32GX5M2D6000C36 ver4.43.02 DDR5 4800 6000 Samsung B 1.35 SINGLE 16 √ | √ |
    CORSAIR CMT64GX5M2B5200C38 DDR5 4800 5200 Micron A 1.25 DUAL 32 √ | √ |
    CORSAIR CMK32GX5M2B5600C40 ver4.43.02 DDR5 4800 5600 Samsung B 1.25 SINGLE 16 √ | √ |


    Those pages (urls) below are for the mem that is compatible with your cpu (click at MEMORY BY 12th GEN K SERIES)

    https://fr.msi.com/Motherboard/MAG-B660-TOMAHAWK-WIFI/support#mem

    (click at button MEMORY BY 12th GEN K SERIES)

    This could be the problem for your system/game crashes !
    best way to make sure memory isnt making any issues, is to buy memory thats in the QVL !
    Check the url for compatible memory with your CPU i9-12900K

    Cheers , please update us !

  • Thank's for a answer !! 

    @Rokebo73 

    i just ordered CORSAIR CMK32GX5M2B5200C40 with AMAZON i leave a picture to verify but for my it's ok.

    I receive them RAM Saturday, i will keep you posted .

    Cheers guy's !!!

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    @toroch88You do order the
    Dominator CMT32GX5M2B5200C40 thats ok.
    The partnumber in the last post is wrong . dont worry , if i check picture from amazone you do order the correct ram !!

    Thats is the 4th memoroy in the list i posted , thats is ok and compatible !!!!

    Cheers man

    ps keep in mind that terrain detail ingame at ULTRA is bugged and probarly FOV also !
    But those Dirextx errors with GPU. is probarly related to the wrong memory thats in youre system at this moment 😉

  • @Rokebo73 YOU ARE A BEST !!!!

    I changed my RAM and my problem is solved ! Thank you so much guy's for your help, i testing BF2042 with ultra settings and FOV max ( 105 ), i had no problem.

    Cheers man !!

  • It constantly throws a directx error, every 5-10 minutes and a constant crash. I did a clean installation of Windows, all drivers are installed, I tried and put everything on ultra and everything on minimum, nothing helps. Please help me solve the problem.

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    @PaMiJl777  Hey man!
    Is yourse system overclocked ?
    And is youre memory compatible with youre CPU ?
     PS could you do this please:

    Motherboard / Bios / Memory check part specs

    Press Windows key + 'R' ,typ CMD
    Press and hold down CTRL + SHIFT and press ENTER.
    When User Account Control shows up, click Yes.
    Now enter this command: (its just 1 LONG command !)

    wmic /output:C:\mb_mem_bios_info.txt memorychip list full&wmic /append:C:\mb_mem_bios_info.txt baseboard get product, Manufacturer&wmic /append:C:\mb_mem_bios_info.txt bios get smbiosbiosversion

    it will write/save C:\mb_mem_bios_info.txt file to youre C: drive !
    Please post this file mb_mem_bios_info.txt here into this topic please !


    Cheers

  • My system is not overclocked, RAM is compatible with my motherboard.  Video card drivers new 528.02.  In the Nvidia control panel, in the power management mode, the maximum performance is set, GPU scheduling is disabled in the graphics settings, in the game itself, as I wrote earlier, I tried to set all the parameters to ultra, both high and medium and low, still gives an error.  Nvidia, EA, Steam overlays are disabled.  I can not solve the problem with departures.

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago
    @PaMiJl777 sorry but this is not the complete file !
    i cant do anything now, what is youre motherboard brand ?
    in file i see only 8gb memory while youre dxdiag tells me there is 32gb !

    Need all the info , do not modify it please ! Also run CMD as an administrator to use this LONG COMMAND !
  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    @PaMiJl777   Ok that was the info that i needed ! Good !
    I did check for youre memory , but i don not see this PartNumber=F4-3600C18-8GTZN in the list below !
    Only thing you could do now is , check/test each ram module apart from each other to check if one is faulty !
    So get all out , and just leave 1 module in , normaly at memory port A2 (check manual for exact settings for a single ram module).

    BUT , the partnumber is not in the list , so i see as its not compatible ! And this could cause those GPU / DIRECTx errors !

    website is in dutch, sorry ! but its the same in Englisch 😉

    https://rog.asus.com/nl/motherboards/rog-crosshair/rog-crosshair-viii-dark-hero-model/helpdesk_qvl_memory/


    Leveranciers Onderdeelnr. Omvang RAM-snelheid Uitvoersnelheid SS/DS Merk chip Timing Lading Stopcontacten
    G.SKILL F4-3600C17Q-64GTZR 4x 16GB 3600 3600 DS - 17-19-19-39 1.35 1,2
    G.SKILL F4-3600C16Q-32GTZN 4x 8GB 3600 3600 SS - 16-16-16-36 1.35 1,2,4
    G.SKILL F4-3600C19Q-32GSXW 4x 8GB 3600 3600 SS SK Hynix 19-19-19-39 1.35 1,2,4
    G.SKILL F4-3600C16Q-32GTZNC 4x 8GB 3600 3600 SS - 16-19-19-39 1.35 1,2,4
    G.SKILL F4-3600C17Q-16GVK 4x 4GB 3600 3600 SS - 17-18-18-38 1.35 1,2,4
    G.SKILL F4-3600C18D-16GVK 2x 8GB 3600 3600 SS Samsung 18-22-22-42 1.35 1,2
    G.SKILL F4-3600C16D-16GVK 2x 8GB 3600 3600 SS Samsung 16-16-16-36 1.35 1,2
    G.SKILL F4-3600C18D-16GTZRX 2x 8GB 3600 3600 SS SK Hynix 18-22-22-42 1.35 1,2

    List is from the Ryzen 5000 series CPU

    Cheers !!!!!!

  • @PaMiJl777 @Rokebo73 It was very similar case for me aswell and Bios update fixed it for me cus since the bios update included the new ram modules to its support list it fixed the issue for me.

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago
    @-SL-Kriss yes, but @PaMiJl777 got already latest bios version.
    Or its faulty ram, but i say its probarly ram thats isnt in the qvl and not supported!

    Hope he fix his issues soon.
    Cheers people !!
  • Thank you very much. As soon as there is new information, I will immediately let you know.

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