Forum Discussion

Re: Game wont launch

@Rokebo73 

I wanted to thank you for your efforts in trying to resolve this issue, and I genuinely appreciate your effort, I am happy for you to post on other issues in other games if they arise.

unfortunately, I politely ask that you stop posting on this thread and stop helping me.

Your suggestions are NOT helpful, they DO NOT work, and they are causing me significant stress and your last suggestion caused multiple games to stop working.

To get a game to launch, should not require this much effort.

This is a developer issue, and I wish the developers to fix this

This is NOT an isolated incident either, the forums for this game are littered with technical issues.

19 Replies

  • ImmutabIe's avatar
    ImmutabIe
    3 years ago
    @HeroCllass Exactly what I've been telling people to stop with. Doing some silly settings with your system that no other software requires won't help.
  • @ImmutabIe 

    Thank you for your message

    Genuinely appreciate rokebo help, but this is out of hand ( https://www.youtube.com/watch?v=lD_ag67tH3I  )

    I do not mind trying a few things to get a game started,(run as admin, installing updated video card drivers etc) but after nearly 30 years of gaming, this is a whole new level of pain....

    the sad thing is, it appears LOTS of people are having similar issues.

    ill keep checking this thread over the weekend

    edited to spell rokebos name

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago
    @HeroCllass Yeah sorry for the games that wont work anymore after a firewall reset. Dont worrie, just grant them firewall acces again and they get acces to the piuublic network again. That those tips cant help ya with your network issues can be indeed stress full. Maybe contact ea live chat report for direct help to check if they got a solution for your network settings !
    Im out , hope you get it all solved soon , cheers.
  • Same issue here, Zero help from EA in other threads similar to mine (including this one). I used to be able to launch the game but ever since I've re downloaded it nothing works. Shouldn't have to use the "EA app" or "Origin" to launch a game I specifically bought on the superior platform (Steam) especially when the issue seems to be EA app related or Origin related.

  • HeroCllass's avatar
    HeroCllass
    3 years ago

    i know - i have been fighting this since the beginning

    and i cant even get my money back

    thats why im keeping this post alive

  • BattlefieldDICE's avatar
    BattlefieldDICE
    Icon for EA Staff rankEA Staff
    3 years ago

    Hey @HeroCllass

    You mentioned that your game crashes, could I please ask you to include a zip file of any potential files that may have been generated as a post-crash event under the following folder path: \Documents\Battlefield 2042\CrashDumps

    Feel free to send me a DM on the webpage. 

    Do you still see the EAC error message from your original post?

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    3 years ago
    Hi @HeroCllass, few quick questions.

    Do you still get the EAC error at the start or do you have issues with starting the game today?

    /Atic
  • HeroCllass's avatar
    HeroCllass
    3 years ago

    Hello Mr Cryphiss

    My next line is genuine..

    It is good to see that it is possible to reach someone from the DICE team,  +1 in the brownie points department.

    ====================

    Stage 1:

    When I purchased the bf2042 under the ORIGIN app - the game loaded the EAC and then crashed back to the desktop - the game actually never loaded, and I have never been able to have a game, I cannot get a refund from EA because it was not purchased from them, and the company I purchased said they will not refund because it is the CD code- JB Hifi Australia

    Stage 2:

    I receive a message that ORIGIN would be replaced by the new EA app - which I installed, now the game will not even launch the EAC

    currently I am at work, but I will check the zip files as soon as I am home, If you have teamspeak - 66.151.138.13:39050     i am on usually about 7pm Australia or 1-4pm Seattle time USA

    no, I do not see the same EAC error message as I am not using the old origin app, I am using the latest EA app, which was downloaded not too long ago...maybe 2 weeks.

    edited for spelling and grammar mistakes

    edited again - the coffee has not kicked and i should not post on forums before the coffee has kicked in urgh

  • HeroCllass's avatar
    HeroCllass
    3 years ago

    There was an update to EA app today when I logged in

    and NOW FINALLY AFTER A YEAR - the game works!!! yay!

    I was able to log in!

    it fixed itself!

  • HeroCllass's avatar
    HeroCllass
    3 years ago

    i finally got into my first game! yaay

    i was all by myself

    .,....first impressions

    WHY TOO MUCH cinematic stuff - THERE IS JUST MILES OF it, its oozing cinematic.....what a waste of developer money  -and then i cannot even escape out of it

    i have to say the graphics ARE SUPER HIGH quality - really details...but the game play...so far ...i have not testing

    to be honest - it is too much like call of duty.....what happened to the "battlefield" feel of it.... they should have named it "call of battlefield"

    well done to the EA team who built it - its just beautiful...but i will wait and see maybe it will grow on me .....

    thanks for at least fixing it, but please, i beg you EA, please, sit down and speak with old school battlefield players, they will tell  you what they want from game play

    for a brief summary though, they want team work, 6 man squad, 2 people to start a server...more fun....and less "call of duty copy cat"

  • Thanks EA Atic!

    Oh my pizza gods, I really should proof read and grammar check before I post on forums!

    Sorry for my sloppy posts

    Well done to the EA team for fixing the game.

    Once again, EA developers and game designers are welcome to connect to the WolfPack teamspeak for discussions on how to improve future Battlefield games - BTW i attended EA in Maui that time!

  • hi, i have bought the game when it launched day 1. I haven't been able to play because of the black screen on launch. A few weeks ago my liquid cooler was malfunctioning. I had it send for rma. I had installed my old cpu liquid cooler. And to my suprise i was able to play battlefield 2042 for the first time sinds launch more than a year ago! Now i had my broken cpu liquid cooler replaced with a new one. I installed it yesterday and gues what? I can't play bf2042 anymore. Back to the black screen on launch. Very frustrating. The liquid cpu cooler is de corsair h150i

  • Glad it works! Still having issues on my end. I bought in through steam so I think it'll be a different issue. Thank you for supporting my cause though!

  • nemylxx's avatar
    nemylxx
    3 years ago

    I have the same problem here but it only occurred this week and its very sad I can't play.

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