Re: Battlefield Games Will Not Launch

Ah! Thanks for clarifying that step. I had turned on invisible files in the wrong folder earlier. And thank you for helping me with this, you're a legend! Steam support is nonexistent if you don't ask for a refund within two weeks of purchase.

This time I saw six files in that EA License folder and removed them all. I did not delete the folder, just the files.

I then restarted my computer to stop all EA processes and services. I didn't force quit because I was afraid something might be corrupted.

I launched the Steam app and tried to launch BFV. All looked good at first, then a window opened that said "The app crashed unexpectedly but a quick restart should fix it." It didn't. When I click the restart button it opens a clear window with no visible content I attached a screenshot.

Questions:

1. I looked in the Program Files\Electronic Arts folder again and saw no License folder this time. Was a step supposed to replace that when I restarted, or should I create a new License folder and leave it empty?

2. In Program Files\Electronic Arts\EA Desktop there are two folders, both with today's date. Should I delete one or both?

1) EA Desktop

2) outdatedEADesktop

3. When I uninstalled all three games and both EA and Steam apps shouldn't that have removed all the bad license files anyway?

4. What do you suggest I try now?

Thanks again,

Lead

You know, I don't want to bother you with a list of questions so I just uninstalled everything again and restarted my computer. I'll try another fresh install and see if that cleans things up. I'll let you know what happens....

Lead

OK, I completely uninstalled everything again and restarted my computer. Then reinstalled EA & Steam apps and BFV. Same problem.

Now my C:\Program Files\Electronic Arts folder only has an EA Desktop folder in it. No other folders. No License folder anywhere.

I'm stumped.

Good question! Yeah, it's still enabled - no other folders show up in this file path 

C:\Program Files\Electronic Arts\EA Desktop

Thanks for asking,

Lead

lead  it´s the 

its wrong,what you are doing Program Files\Electronic Arts\EA Desktop

rright yellow maps lead  Program Files\EA games\Battlefield 2042

I'm sorry - my bad. Now that I'm looking in the right place... C:\ProgramData\Electronic Arts\EA Services\License

I can now see 6 .dlf files, 3 are caches of the other 3.

Do you have any idea who I can ask about getting my DRM cleaned up? Is that Someone at EA or Steam?

Thanks again for your help. If I can get this sorted out I'll spread the word....

Lead

Hey, man! 

I've been away from this problem for a long time but I finally had time to back everything up, delete all game files, and do a full fresh Windows install on my laptop. I wanted to let you know that seems to have solved it.

TBH it took way longer than I thought it would because it didn't sit well with my HP Victus when I tried the new install. I had to troubleshoot some issues before it would install. Tonight I got around to reinstalling BF V AND IT RUNS! I'm finally back in the fight.

I wanted to thank for helping when I was about ready to delete Steam and forget the whole thing when they were no help. I still don't know what the problem was -- but tomorrow I'll try reinstalling BF1 and see if that runs, then if it does, BF 2042.

Thanks again, and Happy New Year to you, brother!