Battlefield Games Will Not Launch
Hi, I'm looking for some help! I bought 3 Battlefield games earlier this year: BF1, BF5, and BF2042. I played all three of them for months with no problems. And then beginning last week... none of t...
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AntiCheatWard
EA Anticheat Team
EA Anticheat Team@LeadM4gnet
You will need to enable to view hidden files and folders in Windows to go to the ProgramData folder. It is hidden by Windows by default.
You have to have this ProgramData folder, it's required by Windows. You have to have this Electronic Arts\License folder as well, it's required by Denuvo.
You will need to enable to view hidden files and folders in Windows to go to the ProgramData folder. It is hidden by Windows by default.
You have to have this ProgramData folder, it's required by Windows. You have to have this Electronic Arts\License folder as well, it's required by Denuvo.
Ah! Thanks for clarifying that step. I had turned on invisible files in the wrong folder earlier. And thank you for helping me with this, you're a legend! Steam support is nonexistent if you don't ask for a refund within two weeks of purchase.
This time I saw six files in that EA License folder and removed them all. I did not delete the folder, just the files.
I then restarted my computer to stop all EA processes and services. I didn't force quit because I was afraid something might be corrupted.
I launched the Steam app and tried to launch BFV. All looked good at first, then a window opened that said "The app crashed unexpectedly but a quick restart should fix it." It didn't. When I click the restart button it opens a clear window with no visible content I attached a screenshot.
Questions:
1. I looked in the Program Files\Electronic Arts folder again and saw no License folder this time. Was a step supposed to replace that when I restarted, or should I create a new License folder and leave it empty?
2. In Program Files\Electronic Arts\EA Desktop there are two folders, both with today's date. Should I delete one or both?
1) EA Desktop
2) outdatedEADesktop
3. When I uninstalled all three games and both EA and Steam apps shouldn't that have removed all the bad license files anyway?
4. What do you suggest I try now?
Thanks again,
Lead
