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Mrcrabs915's avatar
2 years ago

error code ntstatus 0xc0000005

for the last month i have been getting error after playing for about 5-10 mins .

crash to desktop with no on screen errors,just shuts down. 

things i have tryed

verified game files in stem

sett to run as admin {steam and ea app}

clean reinstall of graphics drivers

checked directx 

then finaly a complete clean install of windows {nuked every thing back to the day it was new]

then reinstalled steam 

checked all updates for windows and gpu

ran bf2042 again ran buttery smooth for about 30 mins the crash with on on screen error,

checked crashdump and same error as before.


Processor AMD Ryzen 5 7600X 6-Core Processor 4.70 GHz
Installed RAM 32.0 GB (31.1 GB usable)
Device ID 19A9C598-4F6D-4CA6-A823-94CC4FB1D04A
Product ID 00325-97218-54742-AAOEM
System type 64-bit operating system, x64-based processor
nvidia geforce rtx 4060 game ready driver version 551.76

************ Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   EnableRedirectToV8JsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.016 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 41

Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\crawl\AppData\Local\Temp\14e5389f-cb77-4565-9909-5ecfc1242b96_CrashDump_2024.03.10_10.47.42.701.zip.b96\CrashDump_2024.03.10_10.47.42.701.mdmp]
Comment: 'Frostbite MiniDump. Address: 142b84be4 (In Windbg type: .ecxr)
[EOF]'
User Mini Dump File: Only registers, stack and portions of memory are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Version 22631 MP (12 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
Debug session time: Sun Mar 10 10:47:42.000 2024 (UTC - 4:00)
System Uptime: 0 days 3:07:42.669
Process Uptime: 0 days 1:05:39.000
................................................................
................................................................
..................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(57f8.5dc0): Access violation - code c0000005 (first/second chance not available)

+------------------------------------------------------------------------+
| This target supports Hardware-enforced Stack Protection. A HW based    |
| "Shadow Stack" may be available to assist in debugging and analysis.   |
| See aka.ms/userhsp for more info.                                      |
|                                                                        |
| dps @ssp                                                               |
|                                                                        |
+------------------------------------------------------------------------+

For analysis of this file, run !analyze -vntdll!NtGetContextThread+0x14:
00007ffa`172d1284 c3              ret
0:024> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 405

    Key  : Analysis.Elapsed.mSec
    Value: 572

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 30

    Key  : Analysis.Init.Elapsed.mSec
    Value: 174217

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 336

    Key  : Failure.Bucket
    Value: INVALID_POINTER_READ_AVRF_c0000005_BF2042.exe!Unknown

    Key  : Failure.Hash
    Value: {9a0b6283-4e83-d969-f026-d0ebf5f00d94}

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 11262

    Key  : Timeline.Process.Start.DeltaSec
    Value: 3939

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1

    Key  : WER.Process.Version
    Value: 1.0.299.52827


FILE_IN_CAB:  CrashDump_2024.03.10_10.47.42.701.mdmp

COMMENT:  Frostbite MiniDump. Address: 142b84be4 (In Windbg type: .ecxr)
[EOF]

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_LOADED: 1

CONTEXT:  (.ecxr)rax=0000000000000d91 rbx=000000025b8f0420 rcx=3ffffffffffffff8
rdx=000000025b8f0430 rsi=0000000000000d90 rdi=00000000341217b0
rip=0000000142b84be4 rsp=000000004f98ca50 rbp=0040000000000050
 r8=0000000000098a46  r9=0000000034121790 r10=00000001b20dd940
r11=0000000000040b7a r12=00000000be466ab0 r13=0000000000000000
r14=000000025b8f11b0 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
BF2042!GetDenuvoTimeTicketRequest+0x8b094:
00000001`42b84be4 41f6442e0801    test    byte ptr [r14+rbp+8],1 ds:00400002`5b8f1208=??
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 0000000142b84be4 (BF2042!GetDenuvoTimeTicketRequest+0x000000000008b094)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

PROCESS_NAME:  BF2042.exe

READ_ADDRESS:  ffffffffffffffff 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

STACK_TEXT:  
00000000`4f98ca50 00000001`42b8486c     : 00000000`341217b0 00000000`4f98cc10 00000002`5b8f0430 00000000`be468580 : BF2042!GetDenuvoTimeTicketRequest+0x8b094
00000000`4f98ca80 00000001`4092915e     : 00000000`34121790 00000000`4e756c6c 00000000`be468580 00000000`34121790 : BF2042!GetDenuvoTimeTicketRequest+0x8ad1c
00000000`4f98cab0 00000001`40929070     : 00000002`5b8f0430 00000002`5b8f0430 00000000`00000000 00000000`be466ab0 : BF2042!isGlimpseEnabled+0x5ccf1e
00000000`4f98cae0 00000001`436d72bf     : 00000002`5b8f0430 00000002`089addf0 00000002`089addf0 00000000`bc5f7970 : BF2042!isGlimpseEnabled+0x5cce30
00000000`4f98cb10 00000001`436dafa7     : 0000000a`42800000 00000000`bc5f7970 00000080`00000004 000000e0`00000080 : BF2042!GetDenuvoTimeTicketRequest+0xbdd76f
00000000`4f98eeb0 00000001`426f8614     : 00000000`45cbf600 00000000`45cbea00 00000000`00000000 00000000`00000000 : BF2042!GetDenuvoTimeTicketRequest+0xbe1457
00000000`4f98f9c0 00000001`426fe50a     : 00000000`45d77fc0 00000000`4f98fba8 00000000`00000000 00000001`42700763 : BF2042!isGlimpseEnabled+0x239c3d4
00000000`4f98fac0 00000001`426fbabc     : 00000001`45ef8cb8 00000001`45ef8cb8 00000000`ffffffff 00000001`45ef8cb8 : BF2042!isGlimpseEnabled+0x23a22ca
00000000`4f98fb20 00000001`426fe392     : 00000000`00000000 00000000`4f98fd20 00000000`ffffffff 00000000`4f98fc00 : BF2042!isGlimpseEnabled+0x239f87c
00000000`4f98fc00 00000001`426fe6d6     : 00000000`4fcd0000 00007ffa`14871f38 00000000`0386bfe8 00000000`00000649 : BF2042!isGlimpseEnabled+0x23a2152
00000000`4f98fc60 00000001`426fe0fa     : 00000000`00009fc0 00000000`000003d0 00000000`00000000 00000000`000001f8 : BF2042!isGlimpseEnabled+0x23a2496
00000000`4f98fda0 00000001`424352f6     : 00000000`4f98fea0 00000000`00000000 00000000`00000000 00000001`438179b6 : BF2042!isGlimpseEnabled+0x23a1eba
00000000`4f98fe10 00000001`424351b4     : 00000000`341417e0 00000000`341417a0 00000001`426fdfd0 00000010`0000000f : BF2042!isGlimpseEnabled+0x20d90b6
00000000`4f98fe60 00000001`4b14de90     : 00000000`00000000 00000000`00000000 00008159`fc6de451 00000000`00000007 : BF2042!isGlimpseEnabled+0x20d8f74
00000000`4f98fea0 00000001`4c879d7d     : 00000001`426fdfd0 00000000`00000007 00000000`00000007 00000001`426fdfd0 : BF2042!flite_lang_list+0x4fa9550
00000000`4f98fed0 00007ffa`146b9363     : 00000000`0399d230 00000000`00000000 00000000`00000000 00000000`00000000 : BF2042!flite_lang_list+0x66d543d
00000000`4f98ff00 00007ffa`1643257d     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<unsigned int (__cdecl*)(void *),1>+0x93
00000000`4f98ff30 00007ffa`1728aa58     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1d
00000000`4f98ff60 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28


SYMBOL_NAME:  BF2042+8b094

MODULE_NAME: BF2042

IMAGE_NAME:  BF2042.exe

STACK_COMMAND:  ~24s; .ecxr ; kb

FAILURE_BUCKET_ID:  INVALID_POINTER_READ_AVRF_c0000005_BF2042.exe!Unknown

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  1.0.299.52827

FAILURE_ID_HASH:  {9a0b6283-4e83-d969-f026-d0ebf5f00d94}

Followup:     MachineOwner
---------

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