Forum Discussion
7 Replies
- Anonymous13 years ago
Hi doiin16,
Yes that helps a lot thank you. First, logout and close Origin. Then I want you to create a new folder in the redist folder(call it anything you want). Arrange the folder by type to show all the .cab files together, then cut and paste the .cab files into that newly created folder.
This should leave the two .dll files, the setup file and your new folder. Next step; log back in to Origin and try to install the game again.
Let me know how you get on.
Thanks.
- Anonymous13 years ago
Hi Rick,
Thank you so much for your help i have done that and it has installed fine and works, What is it that causes the problem in the first place then?
and do i leave the .cab files in the new folder i created and no longer worry about them?
Thank you very much for your quick responses and help.
Regards
Doiin16
- Anonymous13 years ago
Hi doiin16,
That is great to hear. If you wish you can now delete that folder with the .cab files as they are no longer needed. It appears to come down to a problem with the DirectX extraction process during the installation of the game. By moving these .cab files, it forces Origin to use the DirectX setup again to ensure that it is correctly installing the right files to run the game.
I am very happy to hear that it is working for you now and glad I could help.
If you need anything else let us know.
Thanks.
Rick
- Anonymous13 years ago
this worked for me also thanks
- Anonymous13 years ago
I've got Windows 8 and had the exact same problem.
Have tried the steps shown above, but this didn't work for me.
Any other ideas?
- Anonymous12 years ago
earick,
I have done what you have said in the message, to move the cab files into a created folder. You said to install the game again in origin after the previous step was completed. First, I uninstalled and installed the game, but it took out all of the files and the cab files were in the wrong place again. I tried to repair install the game too, but this just created more cab files, as well.
Could you explain how to get the game to install with the cab files in the created folder? Thanks.
- Anonymous9 years ago
Windows 10 64.
This fixed it, finally runs perfectly.