Forum Discussion
9 Replies
- EA_Groguet9 months ago
Community Manager
Hey there,
You say that login fails, what happens exactly? Do you get any error messages?
-Groguet
- kmorber9 months agoSeasoned Newcomer
Hello,
no error message. The login dialog displayes a second time, afterwards the start of the game is aborted.
- DarkLicense5 months agoNewcomer
its funny for I'm having this problem for a month now and don't know what to do? can only help me please for this is my favorite of all time
- yfr1992094 months agoNewcomer
So THAT is what's happening...
Because what I'm getting is this tiny window that doens't help at all and I cannot zoom in or make it larger
- Moist_Meeks4 months agoSeasoned Newcomer
May have to uninstall and re-install... if not try using Gen Launcher, great addition but wait until the mouse moving across the map issue
- Moist_Meeks4 months agoSeasoned Newcomer
the Login should come up eventually not sure why not or try running as Administrator Privs. worked for me yesterday. hope this helps if not drop me a message on discord. @meekz9988
- BioBioPhantom4 months agoNewcomer
I'm getting this same issue. I know my login credentials are correct, but it always comes back as invalid.
- ColMooney3 months agoSeasoned Novice
Don't bother, even after you get "logged on" you will probably not be able to play the game.
i.e. Saturday, August 30, 2025 8/30/25 4:49:09 PM
Command & Conquer Generals and Zero Hour. I have repaired and repaired and repaired, but I keep getting the same error after the "splash" screen. [DirectX Error] "Please make sure you have DirectX 8.1 or Higher installed. Also verify that your video card meets the Min. requirements."...
I have checked: I have DirectX 12 installed, and have a NVIDIA GeForce GTX 1070 graphics card.Also: Please excuse my flagrant attempt to get my issue noticed a third time, because I have issued a "Report" twice now for this issue.
This is not the first time I have had problems with Command & Conquer games, so please forgive my hesitation in believing they will address this problem quickly. Thank you "EA" for looking at it again this 3rd time (Because of this third, if not direct, request for this problem to be solved)
Report code: f5b62003-b0d7-4efc-a98e-c208336631e2 Report code: 79e508d8-c362-4657-8cd5-8d6dba4404e7
- victoragosto3 months agoSeasoned Newcomer
EA doesn't care.