Forum Discussion
3 Replies
- Anonymous10 years ago
How do I fix Kane's Wrath. Cannot launch. Message Fatal Error Exception in Exception Handler. And if I have to download a file where do I put it? In windows?
- Anonymous10 years ago
is there a customer service number for EA? Who is responsible for C&C? Origin or EA?
- Nyerguds10 years agoHero+
@gerardcsavage wrote:
How do I fix Kane's Wrath. Cannot launch. Message Fatal Error Exception in Exception Handler. And if I have to download a file where do I put it? In windows?
The "Exception in exception handler" issue is apparently a problem with the newer Intel HD drivers. More info on that can be found here:
The only solution that's been found so far was downgrading the drivers to a version from around midway 2014. This is not a forum about helping you with installing drivers, though. I suggest you look somewhere else if you need help with that.
@gerardcsavage wrote:
is there a customer service number for EA? Who is responsible for C&C? Origin or EA?
You can contact EA tech support through help.ea.com. You can get a chat session with a live representative by selecting your game and then going to the bottom of the page and selecting "contact us". However, I just gave you the only known solution to this particular problem, and they're unlikely to know more about it.
As far as I know there is no one "responsible for C&C" ar EA; since the cancellation of Generals 2, there is no "C&C team" employed at EA. EA_Tom often seems to check this section, but I'm not sure there would be much use bothering him with this, since, as I said, I just gave you the only known solution for this problem.