Re: [PS5] Dead Space Remake: "Aim Assistance" usually doesn't work
Thank you, but my primary questions seem to be unanswered (or perhaps I just don't understand your answer), and left me with a couple of additional questions.
1. You say you are not the game team, which I imagine is the team responsible for making sure the game works on the major platforms, like PlayStation. But you, the "technical issues" support group, don't include and/or can't ask the game team questions about how the game works on PlayStation? How is anyone supposed to get technical support without input from the game team?
2. You say you can only go over how Aim Assistance should work. Okay, so HOW SHOULD IT WORK? You didn't say.
3. You say, "As for uninstalling it, when you reinstall on the console, and you have a solid connection, it deletes all settings, updates, games, and patches for the game installed." But then you say, "Uninstalling won't delete your progress." Okay, so how do I do that? How can I uninstall the game from my PS5 and then reinstall it without deleting my progress?
4. You say, "As for any New Game + saves, those are not the same save files and should not run into the same issue unless the game mechanic itself is at fault." Please elaborate. Are you saying that those are kept in some EA computer as information related to my account or profile, not in my console, so they can't be deleted by uninstalling/removing all game and save data from my console?
5. Finally, you say, "After that, we have to bug report it since it is a game mechanic." Okay, have you reported it as a bug? Or if I have to do it, how do I do it?
I'm looking forward to your answer, especially your answer as to "How should Aim Assistance" work?" What should I be seeing? And secondarily, what settings (aside from the Aim Assistance setting) should be set to what in order to make that happen?
PS – I have already tried using different controllers; it doesn't matter.
PPS – When you write, "it's a game mechanic" do you mean it's a problem with game mechanics? Or a problem with the game engine?
