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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: Redeem an old and used Dead Space 2 CD-Key

Hey @Peterpwnts @GIDEON5538 

I would recommend reaching out to our support and providing the CD key so we can check if it is redeemed and help get on the correct account if so. 

  • EA Help website - Live Support (Phone, Chat, Email) 
  • Twitter - Select the message icon to get assistance   

Thanks!

2 Replies

  • Peterpwnts's avatar
    Peterpwnts
    3 years ago

    Well i contacted them but was worried because of my last try witht he live support. this time they helped me and added the game to my current account. the last  live support was just horrible i guess.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hey @Peterpwnts Apologies if you had a bad experience with a support agent, if you DM me the case number we can submit feedback to the team on the case. Let us know if you run into further issues!

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