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Anonymous
11 years ago
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Everything wrong with Dragon Age:Inquistion and all it misses from Origins.

I spoke with this  the customer advisor for 2 hours and will hold him anonymous he was great but couldn`t do anything sadly ☹️.
I question myself why didn`t I write to IGN, gamespot or any of them at the point DA:Inqusition came out...
So here is the log.

I will just link What I said to my advisor who couldn`t do anything.

Customer Service: Thanks for contacting EA Customer Experience, my name is abhimanyu. How may I assist you today?
you: hey
you: I`m gone complain.
Customer Service: Hello, How are you doing?
Customer Service: I see the wait time is too high, we apologize for the same & appreciate your patience and understanding.
Customer Service: Yes please let me know.
you: =)
you: I will say it misses ALOT what Dragon Age Origin had.
you: since I`m pretty sure Ubisoft will make new DA
Customer Service: I’m sorry you are having this problem. Let’s see if there is anything we can do to help the situation.
you: You can`t realy help
you: But I will tell what realy miss in DA:Inquisition.
you: Like 50% of the play style is gone since its pause rpg
Customer Service: Please let me know at least give me a change so that I can try my best for you.
you: Iquisition misses to many spells
you: Like curses and the talent tree is very bad too
you: I miss the it`s no tooltip above the spells in Inquisition
you: That was in DA:Origin and DA2
you: This is more like action game then strategy
you: it`s lost like the whole concept
Customer Service: Yes I can understand it and you was actually right however I'm not be able to do anything in this because it would be corrected by our developer teams or studio.
you: I hope it would take it to the developer or studio
you: I`m sure they did it because to make more people to buy it because it`s easier
you: Everything els was awsome
you: Realy miss the curse that was in origin
you: Guess you have heard this before =)
Customer Service: Yes sure I'll share it as a feedback with my developer teams and I also suggest you to please post it as well in the games forum so that our developer team can work on it.
you: Yes I will
you: Need to make the new Dragon Age good again
Customer Service: Would you mind holding on for a few minutes while I am discussing it with my specialist team?
you: I will hold
you: Why not get a hardcore fan to Ubisoft and let a GAMER tell what`s wrong and will help?
you: The gamers are everything
Customer Service: I'm not be able to provide you the answer of the above question it could be risky for me.
you: Ok
Customer Service: hey thanks for holding, i spoke with a specialist about this issue, turns out they are aware of this issue and working on it at the moment, they asked me to have you please sit tight as they work on this issue, should be fixed momentarily
you: I got more too 😛
you: The speach talent is gone
you: One of the most important in bigest RPG ever
you: It will get more people back
you: and herb talent
Customer Service: Okay I'll share everything please let me know.
you: trap making
you: every talent that was in Origin
Customer Service: Yes I agree.
you: It`s more RPG when we can make traps
you: And speak more
you: Everything with Inquisition is easier
you: Combat Training
you: miss that too
Customer Service: Yes I can understand it.
you: Combat Tactic
you: and armor
Customer Service: Aww I really apologize for this.
you: dIf you used heavy armor you ran slower an hit slower
you: and the points!
you: Take points in Mana,Agility, strenght and so on
you: why?
you: That is RPG
you: Every rpg out there have points
you: To make you character to be warrior,rogue,mage
Customer Service: I can understand how annoying it could be I'll share everything with them and also it's a humble request to post this in our forums so that our developers can work on it.
you: I know why Coercion and the other talent are not in Inquisition
you: and all know it too
you: I don`t wanna write it
you: or I should
you: To make more people buy it to make it easier
you: Inquistion have lost the concept of ROG
you: Rpg
you: As gamer calls origins and Mass Effect 1
you: Old RPGS
you: because you could do more
you: take time to costumize your character how you want him to BE
Customer Service: No worries I will share everything may be they will launch new update for it so that this issue will be resolve as soon.
Customer Service: Yes I know.
you: Take ALL the old to the new Dragon Age
Customer Service: I really appreciate your feedback.
you: http://dragonage.wikia.com/wiki/Skills
you: Here is all Inqusition miss sadly
you: Origins was COMPLETE RPG
you: That is a rpg with strategy and be clever
you: if you play on nightmare
Customer Service: Yes I know, I really apologize for it.
you: DA:2 was ca 10times easier than Origins
you: Inquisition was 5 times easier
you: to bad
you: Ubisoft should take everything from Origins to the next big Dragon Age game I know will come
Customer Service: Okay No worries I added everything in my case notes.
you: I got more
you: ^^
Customer Service: Yes sure please let me know I'm continuing adding it in my case notes.
you: Is it possible that a fan can come to Ubisoft developers and play Orgins and point out all the whats wrong with Inquisition
you: and need to have to next Dragon Age
you: ?
you: That is the best way to improve the game
you: Like other companys have done
you: What we call Beta
you: testing
Customer Service: Yes sure I agree on it.
you: and
you: thinking
you: Coercion Passive Requires: 10 Cunning
you: cunning are rogue
you: points
you: Get all back again 😛
you: I don`t understand why the character spoke so little
you: when I was on adventure with my companions
Customer Service: hahah, Okay.
you: I miss gifts aswell
you: To make they like me
Customer Service: It seems you are big fan of dragon age.
you: yes
you: to much
you: The best games out
you: Dragon Age went downhill
Customer Service: I can understand how annoying it could be for you.
you: For all.
you: Not for new Dragon Age players
Customer Service: No worries next update will take this up again.
you: Most players are around 30
Customer Service: Yes I know.
you: making game easier=Going for the young people
Customer Service: See Tony we are humans we can't create the perfect thing at one time.
you: Dragon Age was.
you: Origins
Customer Service: I wish it would fix for you asap.
you: All this will take LONG time
you: Can`t fix the game now is wrong
you: But the new Dragon Age
you: Need this
Customer Service: Yes sure.
Customer Service: Don't worry.
you: I worry realy
you: Because Ubisoft need 1 fan helping with the game
you: In my opinion
Customer Service: I extremely apologize, you are having this problem.
Customer Service: Yes sure I agree.
you: lI wil not call Inquistion a REAL rpg
you: Just a ordinary rpg
you: Inquistion are okay
Customer Service: No worries, I know you are not happy with this.
you: The gamers
you: Is it possible for games to have a invite to the HQ to help 😛 ?
Customer Service: I wish I could fix it for you, If it was possible for me then I fixed it with the single click.
you: It ain`t easy
Customer Service: yes, :D
you: I miss that you need strenght to use heavy weapons
you: that was not in DA2 or Inquisition
you: bad
Customer Service: Yes, I know.
you: If Dragon Age:Origins came out now with same graphics as Inquisition
you: It would sell more and get better points
you: probably100/100
Customer Service: That would be awesome game then.
Customer Service: Yes I know.
you: I miss in Iquisition
you: never mind
Customer Service: Yes I understand Tony.
you: To convince people are the best with Origins
you: The history was great in Inquisition
you: no doubt
Customer Service: yes I agree on that but that's beyond from my hand it's not in my control.
you: raThe new Dragon Age need to be more TACTICAL
you: DA:2 Only tactical on hard a bit and Nightmare
you: same with Inquisition
you: Origins had it all
Customer Service: Yes, don't worry I did my best let see what they do now for DA fans.
Customer Service: Tony seriously I have no words to say.
Customer Service: Your issue made me speechless.
you: I`m very sure they won`t take all this to the new game
you: It takes time
you: I would gladly seek job and improve it
you: the new game
you: You see how MUCH Ubisoft miss in Inquisition
Customer Service: Yes sure, They will do the best.
you: The BIGEST RPG 2014?
you: Because it was
Customer Service: Yes I know.
you: in 2014
you: Inqusition will be a shadow soon
you: It`s there all the time but you ignore the shadows
you: Have you get this must complains before?
Customer Service: No Tony, you are the first one.
you: I didn`t want to make a review either
you: I would probably crush the game
Customer Service: I never listened about this may be other adviser wrote it as a complaint.
you: I would made to IGN with this review
Customer Service: yes I can see you madness towards the game.
you: Not madness
Customer Service: You are really a huge fan of it.
you: yes
you: Not Inquisition...
Customer Service: Yeah sorry for using that word.
you: bigest Ubisoft game
Customer Service: Please don't mind.\
Customer Service: I never seen fan like you.
you: When I played Inquisition I was close to make review myself
you: and send to IGN and other game magazines
you: I was realy close
Customer Service: OMG really?
you: But then I would make letter
you: it`s wouldn`t be the biggest
Customer Service: Oh. that's cool.
you: What do you think about all this?
you: Open mind
you: Every review I saw and read was nothing about this
you: or just some
Customer Service: Be honestly Tony I've no words.
you: Is no one from the old team with Ubisoft?
Customer Service: You are right on your place.
you: That was in making with Dragon Age:origins
you: ?
you: No is the answer?
Customer Service: I don't know too much about them, because we are not directly connected with them.
you: I question myself why I did not send this to IGN and the other game magazines
Customer Service: Developers team are different from us.
you: When Inquisition came out
Customer Service: I wish I can directly connect you with them.
Customer Service: But however here is no way to connect you with them accept forums.
Customer Service: Yes you can share it.
you: Wonder how Inqusition would have made it in 2014
you: If I said this
you: Only improvement in Inquistion was.
you: 1.Graphic
you: Story
you: and small stuff
Customer Service: Yeah you are right Tony.
you: Everything els wasforgotten
you: How far will this Complain go?
you: In Origins you was able to have I think 20spells at same time on the bar
you: That was good when on Nightmare
Customer Service: See you need to post it on forums they will defiantly drop something for you, I wish I can escalate it but they won't reply on it but if you want to escalate it then I can do this.
you: environment exploit I miss too
you: and traps
Customer Service: I can share it as a feedback of you towards the game.
you: I said traps
you: Yes
you: and the future GAME
you: or invite me to Ubisoft HQ 😛
Customer Service: Being a gamer I can understand your anxiousness with this. Had I been in your place, I would have felt the same.
Customer Service: I wish I could do it but being working as a chat adviser we have some limitations, You just post it there.
you: Are not even able to get it higher?
Customer Service: Tony if you don't mind but can I say something.
you: Sre
you: sure
you: If I would give rating to all Dragon Age games
you: it would be
Customer Service: No we are not be able to connect you with them you have to post it on official forums.
you: I not even able alone to contact higher up?

Customer Service: That you said to me is enough for the feedback is absolutely correct I mentioned it in my case note, if you don't mind can we end this chat session because here is lot of customers waiting on the queue I hope you can understand it and don't mind at all.
you: Sure =)
you: I will take it higher up 😉

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