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TurboQuest's avatar
TurboQuest
9 years ago

Re: My Ps4 copy stays stuck on black screen after title screen.

Got off the phone with EA Support, basically the issue is if your PSN account is not linked with Origin it won't connect to the servers. This can be the case if you've never played another EA game on your PS4 that had to connect to their servers before.


Solution for me was to download the Fifa 17 demo, which if you're having trouble finding in the store, just do a search on google for Fifa 17 PS4 demo and it should take you to it. Then open the game, it will connect to the servers, it will ask for your EA account, now make sure to use the same e-mail and password that you use for the account on Dragon Age Keep and such. After it's logged in and all, just close the game, open DAI and presto, it works.

8 Replies

  • DeadOneWalking's avatar
    DeadOneWalking
    9 years ago

    I am currently downloading the Fifa 17 demo and DAI again.

    If this works, EA really needs to get there online system able to handle people who don't have there PSN ID connected to Origin yet. This would be a first year type problem.

    I have an Origin account, and have used it on my PC, XBox 360, and mobile devices.

    I will report back if this works for me. I have the benefit of unlimited bandwidth and a decent connection speed.

  • Lucinia's avatar
    Lucinia
    9 years ago

    Thank you for letting us know.  I am about to head out for a bit so I will try the FIFA demo and see if that fixes it for me.  Will report back otherwise.

    EDIT:  Confirming that installing the FIFA 17 demo allowed me to sign into my EA account.  DAI is now playable, and my PSNID is showing up in the Keep.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Can't seem to find the FIFA 17 demo in store? Care to help me find where I can get it - I can't even get it via google or maybe I'm just doing it wrong.

    EDIT: Never Mind, found the actual page, going to download it and try it out. Will update if it works.

  • Anonymous's avatar
    Anonymous
    9 years ago

    IT WORKS!!! Thank you so much!

    For me it was a slightly different. I went into the FIFA 17 PS4 demo and all it asked for was a security question. I'd assume my PSN ID was already linked.

    But nonetheless, I immediately tried DA:I and I was able to load my World State from the KEEP! No black screen!

    Such a weird work around, but it works! 10/10 solution 🙂

  • Anonymous's avatar
    Anonymous
    9 years ago

    You saved my life! I tried every single solution I have found, initializing PS4 included, but only this worked. Thank you, thank you, thank you!!! ♥♥♥

  • Anonymous's avatar
    Anonymous
    9 years ago
    Dude. This worked like a charm. Thank you so much!
  • Anonymous's avatar
    Anonymous
    9 years ago
    Thank you! Logging into the fifa 17 demo and setting up the ea account info there worked! Still think it's silly that this is even still a thing after this game has been out for so long.

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