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Re: DisplayName Missing from Registry Error

It looks like the issue could be related to your EA account email change. Make sure your email is updated in your EA account and try re-linking Steam. You can also manually enter the product key from Steam. If the problem continues, EA Support might need to fix it on their end.

4 Replies

  • BOSSBOMBER007's avatar
    BOSSBOMBER007
    Seasoned Newcomer
    5 months ago

    Unfortunately I cant relink steam for another while as Ive done it recently. In my EA account the email is said to be my current email so I dont understand the problem there. Lastly is there a method to get the product key from steam?? I couldnt find it. As for the support page they have done very little to help and simply told me to update my drivers. Thanks anyway

  • SansGelatine's avatar
    SansGelatine
    Icon for EA app Team rankEA app Team
    5 months ago
    @BOSSBOMBER007 Could you reproduce the issue and launch EA app and submit an error report (top left menu) and share the ID here?
  • BOSSBOMBER007's avatar
    BOSSBOMBER007
    Seasoned Newcomer
    5 months ago

    84148cd0-e61d-4a11-b249-46722e693c36
    Look forward to hearing from you.

  • SansGelatine's avatar
    SansGelatine
    Icon for EA app Team rankEA app Team
    5 months ago
    @BOSSBOMBER007 Thanks for sharing that.

    The log files include this which is causing the problem. I have passed this along to the developers to review.
    Error Digital DRM verification retry requested.
    License Request Server HTTP response code=409
    License Request Server response state code=4

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