Forum Discussion

Re: Left control stick doesn't move up & down in Menu and character setup-Xbox One

Have you tried a power cycle? (Turn the console off and unplug it, then plug it back in and turn it on.)

3 Replies

  • @Fred_vdp I have. I've done a full system reboot. See above.

    And I just did a restore and started from scratch. Still the issue.
  • Fred_vdp's avatar
    Fred_vdp
    Hero+
    6 years ago

    @jillypuddinpop wrote:
    I've done a full system reboot. See above.

    I just wanted to clarify that you unplugged it as well.

    I googled the problem and apparently it happens on both Xbox and PlayStation. I couldn't find any fix or workaround. It's controller independent too, so switching doesn't do anything. Looks like a bug with the game and they're not going to fix it because patch support ended years ago. You could try contacting either EA or Xbox support, but EA support will likely tell you to post here again, and I don't think Microsoft is responsible for this.

    https://help.ea.com/contact-us

    https://support.xbox.com

  • @Fred_vdp Yes, I have already done that. I googled as well and saw only one post regarding the issue, years ago. But it wasn't an issue...and now it is. Brilliant.