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I'm able to play my games offline BUT I have to always go online to get in the offline mode. This is not necessary if I stay offline as long as my computer is on but when I shut down & restart my pc I'm automatically back online in EA. I can't find any method to save my offline status when I shut down my pc. P.S.- I never log out of my account when I shut down but I still have to go and log in again for each gaming session. It's not a deal breaker for me unless I lose my internet connection.
- EA_Leeuw3 years ago
Community Manager
Hey @Sentry11313,
Hmm, yeah it does look like that is the only way to make the EA app work in offline mode at the moment. I will pass on the feedback. - rmvarillas3 years agoSeasoned Scout
I would like to confirm that the EA app will not open when there is no wifi. I’m currently without wifi and cannot get it or my sims 4 game to run.
Yesterday I switched from origin to EA before going on a trip. I would not have done so if I knew this was going to be an issue.
EA should be explicit in the limitations of its app before forcing it on players, who a) don’t normally play games that require to be online to function b) literally PAID for a game they now cannot play despite the fact that it does not require wifi to function
- @rmvarillas amazing this dont work on offline mode!
This exactly. This needs to be fixed. We should not, after 20 years of playing the sims, suddenly have to have internet connection merely to log into the app in order to load a game that doesn't require internet connection to play. This is BS and needs attention now, especially after we were forced out of Origin where we could log into Origin app even while not connected to the internet. When I installed the EA app, the Origin app was automatically removed from my computer and I try to redownload the Origin app, it takes me directly to the EA app download. It is unacceptable for EA to take away access to a game that people have been playing and putting money into for 20 years!!
You really should correct this issue. Bought the game through steam which has offline mode and shouldn't even need the EA app to begin with because it's already a secured purchase. Second, I'll complain to the FCC, Congress and send a not to the White House and they usually follow up. There's no reason to block legally purchased content at any time period.
I’m just adding this comment to fuel the outrage and hoping that it will be noticed and something be done about it because I have also had this same problem trying to launch Mass Effect Legendary Edition offline and have found that it’s because of the EA app needing to always be online to launch. This is absolutely unacceptable to require this from a game that I own and have paid for.
Want to add my disapproval on this topic too.
There is NO way you can be serious EA. NO way.
Since years people tell you how they'd like to have it. You just give a f and do whatever you want.
LISTEN to us!
How can your freaking app be forced to be online? This is bs!
When going in offline mode it just "crashes" after some time and tells you to restart the app because it's offline right now. Of course it is! Because I wanted it to be! No other choices as to restart the app and again go into offline mode. Just look at the picture I added. For those who can't read german it says: "Connection is temporary interrupted. You're offline at the moment. Check your internet connection while we try to reconnect you (this could take a moment)." And the button says "Restart App".
Who developed this garbage?
- @EA_Leeuw Unfortunately, while EA App CLAIMS to support Offline Mode, you have to have internet in the first place to log in to access the games.
THIS NEEDS FIXED!
Sorry for the caps, but this was the ORIGINAL ISSUE witht he EA Beta App, and it was never fixed.
My Sims 4 has every DLC through the forced change to the EA App, but neither me nor my kids can play it unless the computer is connected tot he internet to log into the EA platform. - WatrDragon3 years agoSeasoned Ace
Same Problem. Why do I have to go online to tell the app to go offline? That was never the case with Origin and why should it? The game (Sims 3) is installed on my pc and doesn´t need to be played online.
And why is the EA app throwing such a hissy fit if told to go offline. "Can´t reach the servers", yes, because you are OFFLINE. "Major error", no, again, OFFLINE.
I refuse to be forced by EA to go online against my will, anyway, what about people who just can´t? Just dont´play the game we payed for? No.
- WatrDragon3 years agoSeasoned Ace
So the EA app minimized my game two times in a row to whine about not being online. Luckily it didn´t crash, but the Sims 3 suddenly collapsing to the desktop is really not good for my nerves. Make it stop please.
- @xoLunaLove It seems it hasn’t been addressed yet. We keep being told they will pass the message on. But still when my wifi is down I cannot log onto my EA account to go on offline mode which blocks me from opening my games at all.
- Smellincoffee2 years agoSeasoned Ace
How does one acres it? I have no internet at the moment but whenever I launch Sims 4, I just get an ea cant connect box.
- KateThxBai2 years agoSeasoned Novice
Can we please get this fixed? I get this is some exec's "solution" to piracy, but this is how you get piracy. Because THIS is how you push people towards pirating your games. When I can't play Sims 4, an offline game I've spent well over a hundred bucks on, because I don't have internet access, you're literally forcing me to go looking for bootleg solution in order to access content I've ALREADY PAID for.
This is INSANE. I'm on a plane? Can't play. My ISP goes down? Can't play. Am on a road trip? Sucks for me, I guess! Meanwhile, pirates are laughing their * off in your face, and mine.
Also fix the fact that I can't be logged in on two places at once. What kind of asinine bs is that? I have a gaming PC, a Macbook Pro, a Steam Deck, and a ROG Ally. I'm logged into my Steam, GOG, and XBOX accounts on all of them (the XBOX account includes two Series X, on top of all that), and literally NONE of them have complained ONCE that I'm already logged in someplace else. But if I so much as open my macbook while Origin's running, well, I'm lucky if I only have to input my credentials on one of them, because sometimes it'll log me out of both.
Y'all really gotta get your ship together.
PS: ROFL at forcing the massive downgrade EA app on PC while keeping the much better Origin on mac.
- @KateThxBai If I didn't know better, I'd swear that EA is trying to go out of business.
Personally, I uninstalled the app some time ago and have been researching ways to crack my purchased games. It's not theft if I already own them. - KateThxBai2 years agoSeasoned Novice
@Ibn-DragonsNo, for real. I hope they're reading this. I was so flippin' close to buying the brand new horse ranch DLC - SO CLOSE - but then I remembered how yesterday the EA servers went down right as I got off work, and I couldn't play the single player game that I've spent so much money on. It's beyond parody.
But they won't go out of business, and they won't listen to us. As long as they hold the licenses to the sport franchises, they'll be fine. Good thing they lost exclusivity to the Star Wars IP though.
- @KateThxBai Yep, the sports franchises are keeping them afloat...for now.
Can we get an update? It's been months and this app is still a huge mess of issues and errors.
I bought Mass Effect through steam. So every time I want to play I have to open your app which asks me to log in through steam which then sends me on a fetch quest of waiting for emails and codes to confirm everything. There's no way for me to set it to remember my linked accounts.
Worst part is that if you take too long to send me the email with the confirmation code, the initial log in process times out and I have to start all over again.
All of that just so I can go online and switch it to offline mode.
When I switch to offline mode it says it cannot connect to servers and it won't even let me use the offline game I have installed on my computer that I paid full price for.
I want to charge you guys for all the data you have stolen from me. You think it's free for me to connect online? Until you resolve the issue you caused with your stupid inane nonsense, I want you to compensate me for everything I have to do to work around your poorly made app. How do I get my money from you thieves?
I tried to toggle off "Usage & Sharing" so you guys can't profit off of my misery, but the option doesn't work. No matter how many times I click it, it just stays toggled on.
So what is it? Are you guys just so incompetent that you can't make an app that isn't designed to accidentally steal data or are you willfully playing ignorant so you can milk us for every penny you can squeeze out of us? Which of those two possibilities is it? Cause there's no other explanation for this series of errors that coincidentally work in favor of keeping me online and "volunteering" my data to you against my will and outrage.
Adding my name to the pile here. It's absurd I now need online validation to play an offline game I purchased through Steam.
Comcast went down for most of today and I couldn't pass the time on the Sims 4 because of this? What?- @rmvarillas My thoughts exactly. I know dam well it can be done. I feel like its because theyre trying to do some sketchy sh$t. I guarantee you its because they want some type of intel they can only pull when youre online. That, and or want to make sure you can access their online store at any time. It amazes me how I bought this game and cant even play it. Its sad that as technology gets more advanced, the shi#tier it becomes. I'm so tired of running into problems like this nowadays
I'm sorry, but it really doesn't. I live in a very old house and the wifi does not go through the walls. As I am renting and there is only one place to put a modem, I have no choice in my internet set up. My personal computer is on the other side of the house so in order for it to have internet I have to have a very long ethernet cord which I then have to run to the computer. Now, that ethernet cord is used for my husband to work from home and is a dedicated wire, so I have to disconnect the wire from his computer, take it down a long hallway, plug it into my computer, pull up the app, put it in offline mode, take the wire back to his computer, pull up any of the various Sims games I own, and play. EVERY SINGLE TIME I WANT TO PLAY. To make it worse, most Sims games need to be restarted regularly, but the app crashes because its not online so to continue playing I have to go through all of that again. I usually can't because my husband is working and I can't disconnect the ethernet wire again. I used to play daily, not anymore. This is a huge problem. Many of us simply CAN'T be online all the time. Please please help us to be able to play our games. I have been playing various Sims games, since Sims 1, for over 22 years. At this point, I can't wait for Life By You and Paralives. This is what YOU have done to me. I was a loyal player, I ignored any and all talk of other games replacing The Sims. Now I'm running to them. This is on you. Thousand upon thousands of dollars I feel you are taking from me by preventing me from playing my games. Again, all future revenue lost because I will not buy any more Sims dlc until this is fixed and if its not fixed before a replacement game is released, then you have lost me forever. You have stolen not only my games from me but my love of them, and it breaks my heart.
- Hermitsfool2 years agoSeasoned Novice
Same thing here. I work offshore and have to use my mobile phone as a hotspot (which doesn't always have available service). When i put the app on offline mode it won't even stay there. If my pc sleeps or even just the screen turns off when i come back it pops up a login error and wants to restart the app. I love sims and madden, but i just can't bring myself to renew my playpro or to buy any games run on this platform until you support offline login. The origin app was perfect and you had to go tinker with it.
Please tell us how. I can't figure it out
Just curious on if there's a projected fix/update? With the recent storms sweeping the country and leaving many without power, internet or even both for days on end it's a bit saddening to finally get back to our devices without being able to play EA hosted games offline.
@EA_Leeuw wrote:
Hey @Sentry11313,
Hmm, yeah it does look like that is the only way to make the EA app work in offline mode at the moment. I will pass on the feedback.
I wanted to play Battlefront 2's campaign.. I haven't touched it yet and thought it might be a nice way to spend the next few days I have without internet. Since I can't open EA's App in Offline mode, I can't play any of EA's games. Other game launchers have this feature so I was quite surprised to see that EA didn't.If you own the game through Steam you should know that there is a way to open (most) games directly in the Steam app by bypassing the developer's launcher. So you can launch via Steam's offline mode instead of being stuck waiting for the EA launcher.
Go on your Steam Library and right click the game you want to open without the launcher.
Click on properties.
At the bottom of the 'General' tab, beneath 'Launch Options' you can see there is a text box.
In this box enter: --skip-launcher
You will only need to do this once per game and it can be removed at any time. Enjoy!
(This apparently doesn't work for every game but it has for every one that i've tried it on so far, including the Dragon Age games which are also EA)
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