Forum Discussion

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Dragon Age Inquisition On PS3 Won't Connect

@mmcgallicher Hey, if you are still running into an issue connecting to the game let us know specifically what is happening on your end.

6 Replies

  • Hey @EA_Shepard !

    Yeah, still not working but your response makes me feel like it should, so I won't go buy a copy on PS4 just yet. 🙂

    I receive the below when attempting to first connect, so I can download my world state.

    "Connection to the dragon age server has been lost."

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Oh it still works. I connected on my PS4 a few min ago and it would be the same on PS3. You can still connect regardless. Does this happen during the game or right after you launch the game?

  • Nice. I wasn't sure as the status page for both PS3 and XBOX360 show down, while PC, PS4, and XBONE are up.

    https://help.ea.com/en/dragon-age/dragon-age-inquisition/?platform=ps3&category=technical-support&community=true&r=1

    This happens at the main screen, where you have options for a new game, multi-player, load, options, and extras. I hit the triangle to connect, so I can grab my world, and that error is thrown.  I haven't actually played the game yet, as just using the default world would make me cry.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @mmcgallicher Gotcha when you hooked up the PS3, did you do so with a wired connection or a wifi connection? With a console that old, there are only going to be so many reasons why you get that error. Either way, they are up. I've checked Xbox and PC versions as well.

  • Hey @EA_Shepard ,

    Firstly, thanks a ton for trying to help me.  It's bananas that anyone is willing to assist and troubleshoot a PS3's ability to connect to an online resource in 2023.  So...thanks! 🙂

    I've tried both wireless and wired connections, though I'm currently using a wired one.  I'm not too concerned with overall connectivity as I'm able to connect to PSN succesfully and download some old games I had previously purchased from the PlayStation Store on PS3.

    From the looks of that status page, PS3 and PS4 use different customer-facing infrastructure (attached).  Are you in a position to also test from PS3?

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @mmcgallicher I have one but its been so long i haven't updated it. That may very well be a PS issue, not a game issue. Connecting to PSN doesn't always mean all services are up though. I can try and see what happens though. On my end though it says all systems are a go. So I can do mu best to test it out.