Re: EA App Unable to Detect Installed Games

I have continued to communicate with EA Help, but they have not consistently read the issue described and have asked about unrelated problems that I have never described (such as being unable to log into my account, which has never been a problem). The problem persists, but I have found a workaround that allows me to use the products I paid for. I am able to run these undetected games if I install them on my boot drive (C: ). Note that, as mentioned in the original post, installing both the EA App and the games on my D: drive did not fix the issue, so something else besides simple file location is the problem and has yet to be fixed.

I must emphasize that installing to my boot drive is not a "solution." I just so happen to be lucky enough to have space on my boot drive for the games that I own, but for most players (including myself until recently) this is not an option. More importantly, it was not required in the past and should not be required now. The EA App needs to be updated to rectify this problem.