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I have continued to communicate with EA Help, but they have not consistently read the issue described and have asked about unrelated problems that I have never described (such as being unable to log into my account, which has never been a problem). The problem persists, but I have found a workaround that allows me to use the products I paid for. I am able to run these undetected games if I install them on my boot drive (C: ). Note that, as mentioned in the original post, installing both the EA App and the games on my D: drive did not fix the issue, so something else besides simple file location is the problem and has yet to be fixed.
I must emphasize that installing to my boot drive is not a "solution." I just so happen to be lucky enough to have space on my boot drive for the games that I own, but for most players (including myself until recently) this is not an option. More importantly, it was not required in the past and should not be required now. The EA App needs to be updated to rectify this problem.
Hi,
I know it's a 4 months old post but it can help others like me.
There is no easy way to detect already installed games with EA App, this app sucks. End of discussion.
But I managed to use a sh!ty way like Epic Launcher to force it to detect files. Just make sure your actual games folder and EA games folder path are the same.
- click on a game you already have on your computer, it will start to download it anyway.
- stop the download
- go to your game library
- click on the 3 dots to the game's tiles
- click on "repair"
It will now list already installed files and download missing ones if needed
It's not the best way but it's a working way for those that can't download all again
- Danil_Sokolov7 days agoRising Newcomer
Спасибо, этот способ мне помог. Нужно нажать установку игры. Потом отменить установку и откроются функции по восстановлению. EA play сканирует файлы скаченной игры и она становится "Установлена"😍
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