EA_Barry
Community Manager
3 years agoRe: Wild hearts shutting down ps5 after 15 min of play
Having to physically unplug and reconnect the power indicates this may be an overheating issue.
Take the panels off the console, remove the fan and clean all vents, fan and heatsinks, preferably with a can of compressed air (held vertically).
I was ready to replace my PS5 at one point until I REALLY cleaned it and it has not crashed like this since.
Do a deep clean every couple of months also.
Thanks.