Forum Discussion

Hard_Attack_HD's avatar
Hard_Attack_HD
8 months ago

Re: EA App high dedicated memory usage

Hi EA Community, 

@EA_Darko Was there any update regarding this issue ?? 

It's just getting worse and worse currently on my gaming pc. EA Desktop App and the EACefsubProcess are currently consuming about 4GB of my dedicated vram white starting a game like "Battlefield 2042" from the App "See the screenshot below"

EACefsubProcess can't be ended from the task manager as it's keep restarting itself over and over again. 

My current gaming pc: 

CPU: intel core i5 13400f

RAM: 32 GB (2x16GB) DDR5-6400

Motherboard: B760 Gaming 

GPU: Gigabyte nVIDIA RTX 3060 TI 8GB GDDR6

Windows 11 Pro (Latest version)

Best regards


2 Replies

  • Hard_Attack_HD's avatar
    Hard_Attack_HD
    8 months ago
    How to reproduce on any machine:
    To have the worst experience do the followings:
    Connect the pc to a 4K HDR Screen at deep color 10 or 12 bits and high refresh rate (i have a lg OLED evo 4k@120hz HDR 12bits)only by starting the ea App will eat about 1.5GB of Vram and trying to start a game in window mode will push the vram usageof the ea app and its services to about 2gb till 4gb depending on the started game. Trying to force the process EACefsubProcess from the task manager will make everything even worse as it will constantly restart and increase the vram usage over and over again.
  • dinglenar's avatar
    dinglenar
    8 months ago
    @Hard_Attack_HD What a terribly broken service. Why did everyone need their own game hub, and then they try to cross connect them and stuff, but you still need both hubs. Almost like we're sliding backwards as the games get better and more intensive, the darn hubs do as well. Would be so simple to keep a webpage and the dumbest of hubs, all it needs to do is open a game.. no? Maybe assist in installation, who even wanted an ea app? lol

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,684 PostsLatest Activity: 29 minutes ago