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Re: A Way Out - Unable to see friends on invite screen

I tried most of the methods, including: Removing activisionui from the registry, updating all possible drivers, checking integrity, reinstalling, adding a parameter, and so on.

I launch the game, it switches to EA and nothing happens. When running via EA, the game throws an error 0xc000007b.

What to do then?
 
 

8 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @xcred0 Can we try the following and check if this happens?

  • Hello, I completely reinstalled my PC especially because of A Way Out. All drivers and dependencies are up to date. Unfortunately I have to import the SSL fix because of my Intel 12th generation. I have the game on Steam and it runs in the EA App. My friend has the game right in the EA app. He can see me and try to invite me, but I don't receive it. I, on the other hand, don't see anyone to invite in the game. I noticed that the file AWayOut_friend.exe is in the Steam folder, but when I try to run it manually, an error message appears in the EA app. In Steam itself I have no other start option.

  • @EA_Illium Hello, I completely reinstalled my PC especially because of A Way Out. All drivers and dependencies are up to date. Unfortunately I have to import the SSL fix because of my Intel 12th generation. I have the game on Steam and it runs in the EA App. My friend has the game right in the EA app. He can see me and try to invite me, but I don't receive it. I, on the other hand, don't see anyone to invite in the game. I noticed that the file AWayOut_friend.exe is in the Steam folder, but when I try to run it manually, an error message appears in the EA app. In Steam itself I have no other start option.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @FytoxGolem Apologies for the delay, thanks for the update!

    To confirm what is the error message you get in the EA App now? Would it be possible to get a DxDiag?

    Also, To confirm what do you mean by having to import the SSL fix? Is that for your system overall or just with the Away out exe?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @FytoxGolem Thanks for the update! 

    We can try to go through the troubleshooting steps I previously mentioned, but if the issue continues and we are running into a potential issues with your Intel processor then I would recommend using a separate device or reaching out to their support to see if they have any further steps for your hardware. 

    Cheers!

  • I don't need step by step troubleshooting because the problem is already solved. Don't you understand the translation? AMD CPUs have no problem with the game.

    Ich brauche keine Schritt für Schritt Fehlerbehebung, da das Problem schon gelöst ist. Verstehen Sie die Übersetzung nicht? AMD CPU´s haben kein Problem mit dem Spiel.

  • ina2309's avatar
    ina2309
    2 years ago

    this worked for me:

    • EA App's Cache (Top Left Menu > Help > App Recovery) 

    had the issue where I say a friend on the list, but invite was not working

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