Product: Immortals of Aveum
Platform:\ PC
Which language are you playing the game in? English
How often does the bug occur? Every launch - repaired.
Steps: How can we find the bug ourselves? launching game on a Ryzen 9 5900x with Radion RX 7900 XTX GPU
What happens when the bug occurs? no 3820 x 2160 option is available to select
What do you expect to see? 4K option
Did this issue appear after a specific patch or change you made to your system? First launch
EA QV Team@gRimLocK49 Hi! Sorry to hear you're experiencing this issue. Could you reply and attach your DxDiag here so we can investigate this issue? Thanks!
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
attached
EA QV Team@gRimLocK49 Excellent, thank you! Would you be able to try setting your LG TV as your primary monitor, and then relaunch the game to see if it lets you set the resolution at 4K? Might also be worth having only the LG TV connected if setting it to primary doesn't work.
The LG TV is set as primary monitor.
Tried with just the LG and still didn't work.
Uninstalled game and put on a different drive. I can choose 4k but only in Windowed or Borderless Window. Fullscreen still no option for 4k.
EA QV Team@gRimLocK49 I'm glad the 4K resolution is now showing up in some capacity, however I've forwarded these details to the studio to investigate. Thanks again for your report.
