Hi, EA_Solaire,
I have attached two pictures of what I am getting. I also went into Settings, My Profile, Manage, My Account. I tried to get my Order History, but I needed a code, so I requested a code, but I never received a code. I tried several times, but to no avail. I am hoping you can help. Also, I have all of my emails showing purchase confirmations dating from 2014 to now.
Thanks,
CatSimmer
Community ManagerIf you're seeing purchases in your order history, but they don't appear in your game library, please check that you have a purchase for the base game on your account as well instead of only DLC. You won't see any DLC on your account if you do not have the base game as well. The base game is available for free, you can search that in the EA app library and download the base game to your game library.
Once you've got the base game in your game library, let me know if you see the rest of your content as well.
