My friend and I bought A Way Out in Steam and we have such a problem when we try to connect to the lobby, authentication goes on and then endless download, how can this be solved? (on your site, I put the region of Poland, but I am not sure that it is the same in Eplay)

Hello! My friend and I recently bought the game A Way Out on Steam. But we can't connect to each other and keep getting endless loading. Can you help us out, please?

Hi @ash16x When you have a moment can we try the following? Repair/Verify your game based on which client you are launching from EA App - Repair (My Collection > Tile Dots > Repair) EGS - Repair (Library > Tile dots > Manage > Verify) Steam - Verify in your library EA App's Cache (Top Left Menu > Help > App Recovery) Connection and Advance Connection Guides Check for other applications that may be limiting EA App or Game performance Run the System File Checker tool then Check for Windows and GPU updates Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues Restart your device in Clean Boot mode, then just try running the client and game Cheers!

Hi @DeSp0kmen Can we try the following and check if this continues? Repair/Verify your game based on which client you are launching from EA App - Repair (My Collection > Tile Dots > Repair) EGS - Repair (Library > Tile dots > Manage > Verify) Steam - Verify in your library EA App's Cache (Top Left Menu > Help > App Recovery) Connection and Advance Connection Guides Check for other applications that may be limiting EA App or Game performance Run the System File Checker tool then Check for Windows and GPU updates Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues Restart your device in Clean Boot mode, then just try running the client and game

Hey @BjornNut Can we try the following and check if this continues? Repair/Verify your game based on which client you are launching from EA App - Repair (My Collection > Tile Dots > Repair) EGS - Repair (Library > Tile dots > Manage > Verify) Steam - Verify in your library EA App's Cache (Top Left Menu > Help > App Recovery) Connection and Advance Connection Guides Check for other applications that may be limiting EA App or Game performance Run the System File Checker tool then Check for Windows and GPU updates Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues Restart your device in Clean Boot mode, then just try running the client and game

My friend and I both downloaded A Way Out from PC Xbox Gamepass. Whenever either of us accept the other's game invite, it simply says authenticating, then we get hit with the two spinning yellow rings that never go away and we never join eachother. We have tried running EA as an administrator, we have tried clearing the cache, and no matter what we do we can't join eachother's games.

A Way Out - Endless loading screen when joining or inviting

50 Replies

EA_Illium
EA Staff (Retired)
2 years ago
Hi @fy19sa89, To check this happens if you send the invite or if he sends the invite, or do you get this when you first launch the game?
hrover
2 years ago
estou com o mesmo problema, alguem me ajude !!
ash16x
2 years ago
Game is stuck in infinite loading after accepting an invitation from friend in online mode, we both own a copy of the game, we tried to connect several times still it doesn't work. Please get me a fix!!
providumm
2 years ago
Hello! My friend and I recently bought the game A Way Out on Steam. But we can't connect to each other and keep getting endless loading. Can you help us out, please?
EA_Illium
EA Staff (Retired)
2 years ago
Hi @providumm, Do you get an error message when trying to connect or what happens?
EA_Illium
EA Staff (Retired)
2 years ago
Hi @ash16x When you have a moment can we try the following?

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)

EGS - Repair (Library > Tile dots > Manage > Verify)

Steam - Verify in your library

EA App's Cache (Top Left Menu > Help > App Recovery)

Connection and Advance Connection Guides

Check for other applications that may be limiting EA App or Game performance

Run the System File Checker tool then Check for Windows and GPU updates

Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues

Restart your device in Clean Boot mode, then just try running the client and game

Cheers!
providumm
2 years ago
No, I don't have any errors. It just starts loading and never ends
EA_Illium
EA Staff (Retired)
2 years ago
HI @providumm

When you have a moment can we try running through the following steps?

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)

EGS - Repair (Library > Tile dots > Manage > Verify)

Steam - Verify in your library

EA App's Cache (Top Left Menu > Help > App Recovery)

Connection and Advance Connection Guides

Check for other applications that may be limiting EA App or Game performance

Run the System File Checker tool then Check for Windows and GPU updates

Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues

Restart your device in Clean Boot mode, then just try running the client and game
15616831
2 years ago
a way out ：The invited party has been turning in circles after being online and does not enter the game.

I'm sure there's nothing wrong with the Internet, and many people have the same problem as me. If you can't solve it, please get a refund.
EA_Illium
EA Staff (Retired)
2 years ago
Hi @15616831, which platform are you on?