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Re: Game won't load past the starting screen.

@BlackjackWidow The same issue.
The issue is with lost in random. Other origin games work fine.
It might be that i need to delete all the Lost in Random files.
cuz when you uninstall the game it probably still keeps some files on your PC.

At this rate i might just give up on it, had amazing experience but the hassle might not be worth it .
Thank you for all your help.

14 Replies

  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    4 years ago

    @JanisSG - I don't think deleting files is necessary, the game is trying to start and is being blocked by something. If you delete all the game files, you'll lose your progress. I'm very surprised that you can't start the game after doing a clean boot. That should eliminate most of the variables. 

    The log files lead me to believe you're playing the game from Steam. One simple thing that you could try is to completely exit both Origin and Steam. Make certain neither program is running. Log into Steam and launch Lost in Random. This should bring up the Origin window - log into Origin and then see if the game launches properly.

    If that doesn't work, we might be able to help further if you're willing to try. Please reply with a copy of the InstallLog.txt file for LiR.

    The default path is C:\Program Files (x86)\Origin Games\Lost In Random\__Installer\InstallLog.txt

  • holger1405's avatar
    holger1405
    Hero+
    4 years ago

    @JanisSG 


    At this rate i might just give up on it, had amazing experience but the hassle might not be worth it .
    Thank you for all your help.

    I understand very well, but I would like to ask you to at least try a clean boot following this guide.

    Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.

    Make also sure you run Origin as Administrator. (Right click the Origin desktop shortcut > run as Administrator.)

    If you want to try a clean reinstallation of the game we can provide you with a guide that keeps your progress.

  • JanisSG's avatar
    JanisSG
    4 years ago
    @holger1405 I already did that.
    nothing changed.
    if i press any key with controller it still does not load and when i unplug it goes back to press any key screen.
    Nothing is blocking it as far as i know.
    the game is running - it just won't go past that screen.
  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    4 years ago

    @JanisSG - Where did you find the _Installer folder - \Program Files (x86)\Steam\steamapps\common\Lost In Random or \Program Files (x86)\Origin Games\Lost In Random? Please check if there's an InstallLog.txt file in either of those places. If so, attach and let us know which spot it was. 

    If there is none, please verify files in Steam, then repair game in Origin by right-clicking LiR > choose Repair. Also, ensure that you have enabled View Hidden Files and Folders  

    If you start the game without the controller and press a keyboard key, does it start? 

  • JanisSG's avatar
    JanisSG
    4 years ago
    @BlackjackWidow so my Origin game folder is empty.
    I did verify game files already bunch of times (4 times on steam and 2 times on origin)
  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    4 years ago
    @JanisSG - did you try unplugging your controller before you start the game? When it asks you to press a button on the controller, click a mouse button.

    And no worries that there are no files in the Origin folder, if it's installed under steam apps that's fine.

  • JanisSG's avatar
    JanisSG
    4 years ago
    @holger1405 quick update. Did try to install game from different account and it worked. So it is issue on steam or origin not the game files.
  • holger1405's avatar
    holger1405
    Hero+
    4 years ago

    @JanisSG 

    Ok, in this case you need to contact EA Support directly.

    If you are not from the US change the country in the top right corner.

    If you have trouble with the contact attempt look at this guide

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,530 PostsLatest Activity: 2 hours ago