Forum Discussion

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Re: EA Sports FC 24 refund

Hey @TryZeq,

You may have the option to refund this from your order page directly since the game hasn't yet released. Can you try the steps in the link below to see if you have that available?

How to get a refund for EA games

If you're running into trouble after that point you'll need to speak with support as we cannot make any changes via the forums.

You can open a new case using the steps on the EA Help website to get in touch with our support team so they can assist further.  

5 Replies

Replies have been turned off for this discussion
  • Hi mako, 

    i have the same problem but on my order history doesnt show any cancel option as it used to be in previous years.

    i tried contact ea support but without success and I was already charged on the day I pre ordered.

    i should be able to cancel without any problem but i am unable and its such a simple thing.

    Can you please help me? 

  • robleN_TR's avatar
    robleN_TR
    2 years ago

    I'm trying to find a way to refund aswell but i guess we can't refund the ultimate edition since it gives you in-game currency. Let me know if you guys can find a way to refund please.

  • Any news? I'm dealing with the same problem I bought the wrong edition and now can't refund the game.

  • robleN_TR's avatar
    robleN_TR
    2 years ago

    I was able to refund the game after the early-access release. They accepted my request and they say the refund is completed. But I can't see the money in my bank account. So at this point I really don't know what EA is doing.


    @w1nkie22323 wrote:

    Any news? I'm dealing with the same problem I bought the wrong edition and now can't refund the game.


About FC 24 General Discussion

Discuss the latest news and game information around EA SPORTS FC™ 24 in the community forums.9,138 PostsLatest Activity: 24 hours ago