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PLEASE EA SUPPORT TEAM RESPOND
whenever i play the game i plug in a controller but the game still picks up the mouse input as if im playing with the mouse. it is stuck to the center of the screen and interrupts the controller input and player behavior. i try to move it to the top of the screen or the to corner and after a few seconds it resets back to the center and interrupts the input. this is a known issue with no solution from you as far as ive seen online to try and solve it. i tried unplugging the mouse entirely but it somehow still resets to the middle and does the same. i tried deleting the mouse from device manager so it doesnt exist in the playing session and still the problem occurs. i tried opening the game with mouse and keyboard, cahnged the input mode to keyboard only and still the mouse is reset in the middle as if im using it. i tried fullscreen, borderless, windowed and in all of them i moved the mouse away waited until the icon is gone continued with the controller and still. please help me.60Views0likes10CommentsEA Javelin Anticheat blocks antivirus software driver
Hi What is the reason for blocking Dr.Web antivirus software by Javelin Anticheat ? This software cannot be used at the same time as the game. Make sure it is not running, or restart your PC. (104): Dr. Web (drweblwf.sys )-when starting FC24 drweblwf.sys is legit component of Dr.Web antivirus software. This device driver is used for parental control, network antivirus and firewall services inside the Dr.Web antivirus. Driver is signed by Microsoft and confirmed as legit software. Why your anticheat software blocks drweblwf.sys?1.2KViews4likes14CommentsDivision Rivals matchmaking too strict for lack of big playerbase
I'm in Australia, it's been an extreme struggle to find opponents. I didn't have a problem with this in fifa 23. To my surprise I can't even find my friends. I am early division 9 and he is mid division 10 so theoretically we should be able to find each other all the time assuming I don't go too far ahead. Please EA you need to loosen your matchmaking as of right now, playing division rivals in Australia is almost unplayable as 99 percent of the time I can't find anyone to play against.8Views0likes0CommentsSquad battle problem
I played 5 Professional matches and 1 International match in Squad Battles (FC 24), and all of them resulted in 0 points. The results are displayed, but they don't add up to anything on the leaderboard. I've restarted the game, and it's still the same. Can you check?6Views0likes0CommentsWhen will Old Gen FC 24 Get Fixed or do you devs not care?
the controler LITERLY DOES NOT REGISTER once you click play volta, so EVERY SINGLE TIME you get into a game you CANNOT PLAY and the THE GAME BOOTS YOU FOR THERE BUGGY **bleep** do not tell me to reinstall restart xbox install on diffrent storage or stick a carrot up my but ITS ON YOUR END FOR **bleep** SAKE18Views0likes0CommentsUnable to connect, platform client.
I was logged on and playing online for EA FC 24. Left ultimate team open and running, came back 20 minutes later and said I lost connection. I have been unable to reconnect for 2 hours now, while all my friends on Xbox are on and currently playing. I am getting this message every time: “Unable to connect to the EA servers. Please check your internet connection, make sure the Platform Client is online and try again.” I have restarted console, set up DNS to Google, cleared cache, cleared persistent storage, have an open nat type, restarted modem/router, uninstalled and reinstalled the game, cleared saved data for the game, and hard reset my Xbox, all to no avail. I can’t even open a new case on EA help. Please help!!!Solved2.3KViews1like61CommentsEA Anti-Cheat false detection DiscSoftTD Daemon Tools in FC24
Hello EA Support, I cannot launch EA SPORTS FC 24 because EA Anti-Cheat blocks it with this message: "This software cannot be used at the same time as the game: DiscSoftTD (Daemon Tools)." But I have never installed Daemon Tools. I checked installed programs, services, processes, and registry — nothing exists. I already tried reinstalling EA Anti-Cheat, clearing EA cache, and restarting the PC. This looks like a false detection. Please check and provide a fix. Thanks.44Views0likes1CommentUltimate Team is not possible at the moment fc25 _ps5
Why doesn't Ultimate Team work in Syria? I hope you solve the problem of logging into Ultimate Team because I can't play in Ultimate Team. The problem has been constant for a year. You can't log into Ultimate Team at the moment. My internet is very strong.6Views0likes0CommentsUltimate Team is not possible ps5
Why can't I log in to Ultimate Team? I've been experiencing the same problem for a year now, and I live in Syria. Every time I try to log in to Ultimate Team, it tells me "Unable to log in to Ultimate Team at this time." Even though my internet connection is very strong, I want a solution to this problem, please.5Views0likes0CommentsConnecting to Ultimate Team is not possible
Hello everyone, Since a couple of days, everytime I try to open Ultimate Team on FC 24 (PlayStation 5), I get the "Connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu" message constantly. The funny thing is, every other online mode (Seasons, Volta, Clubs) is working perfectly fine. It's just the Ultimate Team mode not working. I've tried everything, starting from connectivity to talking to the EA live chat (who gave me advices, which sadly didn't work). Do you guys have the same issue? And if so, do you have an answer to this? Have a good one and stay healthy!Solved53KViews26likes114CommentsCant invite my friend to coop rivals eafc
I cant invite my friend from steam to play coop rivals but he can invite me. Im on Xbox series X and hes on steam. He shows up on my friends list but not on my list to invite friends. Super weird. We can play with his team but i cant invite to play with my team. We both have cross play enabled. Ive unadded him and added him back. Ive deleted the game and still nothing. Ive talked to ea support chat people and they are clueless, just robots telling me the same stuff and not addressing the issue. If anyone has a solution that would amazing. Thanks!208Views1like1CommentPlayers stuck in jockey mode
Product: EA SPORTS FC 24 Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 What is your Gamertag/PSN ID/Switch ID? Locoblanco491 Which mode has this happened in? Career Mode Which part of the mode? Player Career How often does the bug occur? Occasionally (10% - 49%) Steps: How can we find the bug ourselves? While on defensive the players will move stuck in jockey mode 90% of the matches I’ve played. What happens when the bug occurs? While on defensive the players will move stuck in jockey mode 90% of the matches I’ve played. What should be happening instead? Players should be able to move without being stuck in jockey mode. Players stuck in jockey mode. While on defensive the players will move stuck in jockey mode 90% of the matches I’ve played.155Views0likes2CommentsWe can't connect to the service you need right now. HTTP 404 error
Hi, My son can't connect to the FC 24 servers after starting the game on Xbox series X. It says "We can't connect to the service you need right now. HTTP 404 error" Then another messages pops up saying "You have lost your online connection. Check your home network. You will not be able to access FC's online features until you can recoonect to EA servers. Go to ea.com/unable-to-connect to find otu more". He has a Gamepass active subscription. My account and my other son's account are working fine. It is definitely not an internet problem. Can you provide support for this case? Thanks Ydoqa2.3KViews2likes8CommentsFc24 Division Rivals
I'm only in division 10 and I'm struggling to find people, I asked my friend to play who is in division 10 as well, we found each other once perfectly fine and ever since we can't find each other, why? I think the matchmaking is too strict. In fifa 23 we had no issues with this, I worked out as long as your within 6 checkpoints then you will always find each other, please help.5Views0likes0CommentsFreezing during half time / pauses
In every game mode my game often freezes during halftime or when a player uses a pause. This has been happening for weeks now and still no fix. It doesn’t seem to happen every game but it seems to be happening every other game. Is anyone else experiencing this ? It started happening after the latest patch only happens on fc24 and other games are perfect. I play on pst. I’ve tried resetting console, repairing database, reinstalling, deleting saved data but it still occurs? does this happen to anyone else or just me? It must be something in game causing me to freeze. when I close the app I get an report error message from ps5 please any help to fix is appreciated3.4KViews0likes7Comments- 82Views0likes4Comments
Very annoying bug in the game for volta
I'm specifically referring to Volta arcade here, when the match ends, for some reason the player who came last only shows as the winner, and for the milestone objective win 30 arcade games only last gets progress to it for some reasonJordyyk7928Place FC 24 Game ModesFC 24 Game ModesSeasoned Rookie15Views0likes0CommentsBug in Squad Battles preventing you to play the second half.
Product: EA SPORTS FC 24 Platform:PC Please specify your platform model. EA app - PC AMD or Nvidia Model Number RTX 3060Ti Enter RAM memory size in GB 32 Which mode has this happened in? Ultimate Team™ Which part of the mode? Squad Battles Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/30/2024 What time did you see the bug? (HH:MM AM/PM) 12AM What is your time zone? ECT - GMT + 1:00 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Playing Squad Battle, the first one went fine, tried to play a second one, arrived to half-time menu but got the background cinematics but not the menu on the left hand side, ended up Alt-F4 to leave the game as I got stuck there for a few minutes hoping it would be fixed. What happens when the bug occurs? The player is unable to enter the second half and since there's no pause timer in Squad Battles, the player is unable to proceed to the second half thus to end it. User is forced to quit the game and receive a loss. What should be happening instead? Menu showing up and allow me to play the game. Product: EA SPORTS FC 24 Platform:PC Please specify your platform model. EA app - PC AMD or Nvidia Model Number RTX 3060Ti Enter RAM memory size in GB 32 Which mode has this happened in? Ultimate Team™ Which part of the mode? Squad Battles Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/30/2024 What time did you see the bug? (HH:MM AM/PM) 12AM What is your time zone? ECT - GMT + 1:00 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Playing Squad Battle, the first one went fine, tried to play a second one, arrived to half-time menu but got the background cinematics but not the menu on the left hand side, ended up Alt-F4 to leave the game as I got stuck there for a few minutes hoping it would be fixed. What happens when the bug occurs? The player is unable to enter the second half and since there's no pause timer in Squad Battles, the player is unable to proceed to the second half thus to end it. User is forced to quit the game and receive a loss. What should be happening instead? Menu showing up and allow me to play the game.208Views0likes1CommentDivision rivals matchmaking
Me and a friend wanted to play a few games in division rivals, we are both division 10, the first time we found each other, we played a game, after that we couldn't find each other anymore. I don't know why that is but is very annoying. Mind you we played at a time where there was a low chance of finding anyone else randomly.19Views0likes0Comments
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