Forum Discussion

EA_Hux's avatar
EA_Hux
Icon for Community Manager rankCommunity Manager
11 months ago

Re: why haven’t i received my ea fc 25 pre order rewards?

Hello @tony18062004 ,

On EA' side, it's definitely not possible to transfer console entitlement from one EA account to another.

If you are 100%, you made the purchase on the wrong PSN account, here's how to refund a purchase in PlayStation Store: https://www.playstation.com/en-us/support/store/ps-store-refund-request/

Once it's done, you can make a a new purchase on the right account.

1 Reply

  • DownForSam2024's avatar
    DownForSam2024
    10 months ago

    Hi @EA_Hux , I did the exact same thing as Tony but on my Xbox Series S. Is there any possible way I would be able to get a refund too?

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.11,356 PostsLatest Activity: 12 hours ago