Huge Input Delay despite low ping

I have a ping of 16-18 every game but in-game it feels like 160 or 180 - so much button delay. Each player feels like they have bags of cement tied to their feet. I could pass a ball, go talk to EA support while being on hold for 20 minutes and come back and the pass will still be in the process of being made. This is unplayable! I have 1Gig connection with constant 800-900 MBps download speeds with google fiber so I know its not my ISP. Is the in-game ping monitor fake and just for show?