EA_QueenBee
Community Manager
2 years agoRe: Never Ending "Please Reset Your password" Loop
Hey @squiremaster,
Am I right in saying that you play on a console? If so, it sounds like it might already be linked to an old or disabled EA account, and not the one you're resetting the password of. I'd recommend reaching out to live support about this; they should be able to help you get into your game. Granted, you mention you've tried this before, but have you tried reaching out via a chat instead? Try selecting different problem categories, you should get the chat option before too long.