Forum Discussion

mmcdiarmid's avatar
mmcdiarmid
2 years ago

Re: EA Sports FC 24 shutting down Xbox Series X

No nothing from EA at all.

Shameful that this is going on for over a week now and there’s not even been acknowledgement from EA about this known issue.

Playing the Xbox one version when I paid to have the the series X version is just a slap in the face at this point, literally can’t even talk to a human at EA to let them know about the issue is most frustrating,

Its just a shambles, I really think issue will not get fixed and the game is going to be unplayable for people all year,

7 Replies

  • flo-smc's avatar
    flo-smc
    2 years ago

    Yeah 100€ for nothing, I really think to buy a PS5

  • Jdlh8125150's avatar
    Jdlh8125150
    2 years ago
    @flo-smc no my ps5 is shutting down so I went and got a xbox .. its ea

    i have a refund coming .. i suggest the rest of you get your money back too
  • flo-smc's avatar
    flo-smc
    2 years ago

    @Jdlh8125150 My xbox series X shuts down when I play EAFC 24 so if u buy an XBox , I think you will have the same issue, I hope EA will fix this issue soon 

  • LJBattlefield's avatar
    LJBattlefield
    2 years ago

    Escalated to Phil Spencer directly.

    Guys this is 100% a Frostbite bug and not your console,  your Series X will inform you if there are heat issues, as a workaround download and play the last gen version while they patch things up.

    I swear this happened with Bf2042 (also Frostbite) at launch too with Series X, DICE (who support fb backend for all titles) aren't very familiar with the platform it seems. 

  • PlaneswalkerX's avatar
    PlaneswalkerX
    2 years ago

    Same happened to me. Not a heat issue. I played all day yesterday and it was fine but then today within the second match it turns off. The screen flashes green then it turns off no warning or anything. Happens in the middle of a game not the menus. Does only seem to happen in UT game modes 

  • ProRecoil's avatar
    ProRecoil
    2 years ago

    Tried to play two games of UT today. Both times the match got to half-time, the fan sure enough ramped to full speed and then my PS5 shutdown, not even a warning this time, nothing.

    Two matches attempted which are now two losses, all out of my control.

    I'll tag you again @EA_Mako as we got no response previously, something has to change.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,756 PostsLatest Activity: 10 hours ago