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Re: 91.8% or higher cpu usage

@EA_Darko @EA_Pulsar @EA_Alex @EA_Bia @EA_Chad @EA_Cade @EA_Crow @EA_Cian @EA_Cath @EA_Demz @EA_Eve @EA_Edu @EA_Evan @EA_Guy @EA_HLT @EA_Hux @EA_Hawk @EA_Joz @EA_Kat @EA_Lars 

surely one of you can check my results out. Or come up with a solution as to why pc runs so bad on this game even with a good computer? Are we meant to not play 1920x1080. Are we meant to play borderless and not full screen? Surely come up with the best settings for the perfect gameplay experience and share it with us all. 

9 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Arns11 mass tagging in this manner is a breach of our rules and is considered spam and calling out of CMs: https://answers.ea.com/t5/help/faqpage


    Remember that we are humans and we get time off from work just like you.

    If someone does not respond to you over the weekend consider that maybe they are taking some time to spend with their family and relax.

    Your DxDiag has numerous issues so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

    If the issue continues please make a new Windows Admin account and try there.

    Let us know how you get on.


    Darko

  • Arns11's avatar
    Arns11
    2 years ago

    @EA_DarkoI’ve ran system file checker and it doesn’t find any errors. I’ve also reformatted the windows multiple multiple times with a clean installation. So what errors are showing on my dx diag? You’d need to be more specific so I can take a look at them. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    There are multiple Windows account-related errors and then a whole host of others at the bottom listed @Arns11 

    Darko 

  • Arns11's avatar
    Arns11
    2 years ago

    I understand there’s errors but how do you expect the average person to fix all these issues? I’ve reformatted my pc yesterday and it clean installed windows. Same thing in my new dx diag. So i I don’t see how this can be with a fresh copy of windows? 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Arns11 if you reformatted and there continue to be issues and errors showing up in the DxDiag then this could be an issue with how you installed it.

    We can't get into the nuance of your DxDiag with you, we can guide you and make suggestions but system issues are something that you need to troubleshoot.


    Darko

  • Arns11's avatar
    Arns11
    2 years ago

    @EA_Darko so if i have reformatted my pc with a clean install of windows & deleted all partitions so its a clean install. Since then only downloaded EA app and Eafc 24 why am i having troubles still? it's a brand new PC. What do you suggest i do? I play on windows borderless, no limit on fps, all graphics and crowd settings on LOW. Vertical sync off, Dynamic resolution scale OFF. Cut scene quality half frame rate. Strand based hair off. What suggestions do you have to make the game run better? i have game mode turned on in windows. everything in nvidia control panel is defaulted. I have a 280hz monitor. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    If still seeing it @Arns11 and as long as the system is not overly hot I'd not worry about it. High CPU and low GPU usage generally points to a bottleneck but if your temps are find and your GPU is working as it should then you can just ignore it.

    Darko

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