Re: EA FC 24 deleted from my ps5 store library, says i´ve to buy it again

Hey @lautagoat,

I'm sorry to hear you've lost access to your account. Please note that you can recover your EA account by following the steps in this article: What to do if your EA Account has been hacked

Should you need any further assistance, you will need to contact EA Help Support again. 

If you're not getting the chat option when trying to contact support, can you please try: 

1. Go to: https://help.ea.com/en/help-home/
2. Select the game you need assistance with or EA App
3. Select "I want to update my EA Account information" 
4. Scroll down the page to find the "Chat with us" option

If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.

I hope this helps!