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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
9 months ago

Re: crash report handler

@Zzasxd 

Try these steps:

  1. Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
  2. In the EA app, click on the game and then Manage, Repair
  3. Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
  4. Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.

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