Re: Sims 3 Launcher "The website cannot display the page" issue

I just set IE to delete my browser history upon exit and that seemed to fix the problem. Thanks, Roberta591. I  was experiencing the exact same issue everyone else was... it working part of the time, then not. 

explain exactly what u did please i cant seem to get it im so pissed

@clporsch3328 same I can't do it either. :/

@missceleste24 @clporsch3328 If your computer is a pc then the game uses Internet Explorer (IE) to communicate. Open IE - click the cog (upper right) - click internet options - in browsing history click delete - next page click delete - next page click apply then ok. This will remove the cookies in IE. When EA resets the servers the cookie stored in IE becomes invalid. The cookie will time out and after a while the launcher will work again without you doing anything. If you have Windows 10 Edge is not it - you need to search for IE (type in the task bar where it says Ask me anything)(it may say search if you haven't updated yet) and it should find IE11 - open IE 11.

Oh my god thank you so much I've been really frustrated for days now trying to figure it out!

Thanks roberta591, you are a true hero hehe :eahigh_file:, I have been having the same issue, although I don't generally use IE I forgot that some cookies go there🥳

Thank you so much for this advice!!! It worked perfectly for me and now I can download my store content! Fingers cross that they stick in my game, I've heard that is an issure for some people too. 

Thanks again!!

Yeah, you keep saying that but that is bullcrap-ola!

Thankyou for this, I tried it and it worked right away, they really need to fix this problem

Thank you so much this worked for me!