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rumbutter's avatar
rumbutter
Hero (Retired)
11 years ago

Re: lost regestration code

if you registered your game at the time you bought it and if you have orign downlaoed to your computer log in there with the email and password you used for the account  hover the mouse over the game icon click on the i  a window should pop open with the code on it

if you do not see the game icon first check the hidden games in case it is there

second click on the show all games in the origin (the one you log into from the desktop ) just in case you don't see the game and it is hiding there

if your game is not in the origin my games tab then you need to contact CS

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281

edit to add  http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/m-p/14230#M1304

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