Re: Sims 3 Launcher Won't Launch (Windows 10) - No common fixes work
@power9ranger The Sims 3 errors in your dxdiag don't look anything like the errors related to DirectX 9, but they do look like a system issue. So please start by running a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the button to check for updates. If any install, restart again afterwards.
If you still can't play, try updating the driver for your graphics chip. You can find the newest one for Windows from Intel, dated February 5 2021, here:
Do not try to install the newer-looking one from April; that's not meant for Windows 10 and is probably not fully compatible. Restart your computer afterwards. If you get an error that the driver from February isn't compatible, don't try to fix it, just let me know.