Re: Can't redeem code on origin, Sims 3 pets
@TopEventerTJ The cyclic redundancy check has a few different causes, two of which are a damaged disc and a computer or hard drive that doesn't read it properly. If you want to do a bit more troubleshooting to that end, here's an excellent guide:
https://sims3.crinrict.com/en/2011/03/error-cyclic-redundancy-check.html
The Sims 3 store (https://store.thesims3.com/) is often more reliable for redeeming codes than Origin is. First, though, check your account to see whether you've already registered your Pets code. (Maybe you used it years ago.) When you sign in, click on My Page and scroll down; your owned packs will be listed on the left.
If Pets isn't listed on your account, you can click "Register a Game"—not "Redeem a Code," which is for worlds and other bonus content— and add your Pets code. It should immediately show up on your account; if it doesn't, clear your browser cache and reload.
If the store says your code has already been used, you may have added it to another account years ago. If you don't remember which email address you used back then, there might be a file in your old TS3 game folder (provided you still have it), specifically in Documents\EA\TS3\Downloads, that is labeled [your email].bin.
Otherwise, your only other option is to contact EA customer support and ask someone to look into your code. It would help to have photos of your disc as well as the insert with the code showing.
