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roberta591's avatar
roberta591
Hero (Retired)
9 years ago

Re: Error code 0x80070422

@InfernalJackal Did you upgrade to win 10 or is Win 10 a clean install? Go to control panel - programs and features - turn windows features on or off - turn on .net framework 3.5. reboot computer - check game.

6 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    I upgraded from Windows 8 and haven't played it since. I'll try that solution.
    Thank you
  • Anonymous's avatar
    Anonymous
    9 years ago

    @roberta591 So I can't find .net framework 3.5 in my programs. What exactly does it do? I havent been having any other problems with my computer

  • roberta591's avatar
    roberta591
    Hero (Retired)
    9 years ago

    @InfernalJackal Did the game ever run? Please post the dxdiag for you computer - thank you

    Do you have Origin installed? Windows 10 you MUST run the game under Origin. What is the version of your game?

  • Anonymous's avatar
    Anonymous
    9 years ago

    @roberta591 The game ran on Windows 8 but I have never tried with Windows 10. I do have Origin installed and I even tried uninstalling Sims 3 and reinstalling from Origin itself. Same problem. I'm not sure which version but right now its basic Sims 3. Originally I had 2 expansion packs (I don't have the CD but I bought it 2 years ago). And the DxDiag is attached. 

    Also update on the windows features on or off. It's completely blank. So I'm googling that. 

  • roberta591's avatar
    roberta591
    Hero (Retired)
    9 years ago

    @InfernalJackal If you have multiple installs of TS3 there may be a problem in the registry. If you plan on re install TS3 you should uninstall TS3 - run a registry cleaner like ccleaner (there is a free version) - move or delete all left over files - THEN install TS3.

  • Anonymous's avatar
    Anonymous
    9 years ago

    @roberta591 So it ended up being the first thing you mentioned and I fixed it so thank you!

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