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Anonymous's avatar
Anonymous
10 years ago

Re: Sims 3 - World Adventures serial code

@SamisFusion What exactly is the problem? Are you now missing World Adventures on one the computers? Does the pack show in Origin client (right click Sims 3 tile and select 'View Game Details')?

2 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    I cannot install it, it comes up with serial number used. I will not show up in the Origin cilent, it is greyed out.

  • Anonymous's avatar
    Anonymous
    10 years ago

    @SamisFusion In this case, please contact an Advisor as they can check your account and the code:

    1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
    2. Make sure you are logged in (top right corner) and select 'Help with Game'
    3. Find the affected game (if it's an account issue select Origin)
    4. Select 'Contact Us' at the bottom right on the new page
    5. Select your platform and then 'Next'
    6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
    7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

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