Solved
purple screen on samsung tv only happens on this game
purple screen on samsung TV only happens on this game
- @Pazza1972 To confirm do you have any of the Color Blind settings enabled in the games main settings?
Forum Discussion
7 Replies
EA_IlliumEA Staff (Retired)
Hi, @Pazza1972 Would it be possible to get a bit more information about this?
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag
Cheers!
Platform: x box
PSN ID/Xbox GT: pazza1972
Region: england
Are you getting an error message? no
Date this issue started (is it still happening?)? 15/04/23
Is anything else happening? no
Please share any steps you've tried to far to resolve the issue: in video modes unticking everything ,also reinstalled the game, makes the game unplayable ,only happens on this game as tried other since and they work fine ,
If possible, share a Screenshot or Clip... as above
If on PC, please share a DxDiag
- EA_Illium@Pazza1972 What model Samsung do you have? Does it come with Dolby vision?
samsung tizen ue55au71ookxxu no dolby .THIS TONIGHT STILL THE SAME
- EA_Illium@Pazza1972 To confirm do you have any of the Color Blind settings enabled in the games main settings?
thank you that worked straight away , thank you for your time and patience
- EA_Illium@Pazza1972 No worries, Apologies for not spotting that right away!!
