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EA_Groguet's avatar
EA_Groguet
Icon for Community Manager rankCommunity Manager
12 months ago

Re: EA app - Can't Open F1 24

Hey there,

As I was saying before, in this thread we have different issues affecting players, so what it might be helping you it might not work for others. I am writing this post to try to compile the workarounds that some of you have been posting.

I am going to mark this post as a solution to increase visibility. However, that doesn't mean that the issue has been fixed. The team keeps investigating it and trying to find a solution.

WORKAROUNDS

  1. Posted by @Tasdefleia and @LCAMluis : Link 1 & Link 2
  2. Posted by @Karlo3110 : https://answers.ea.com/t5/Technical-Issues-Bug-Reports/EA-app-Can-t-Open-F1-24/m-p/13762340/highlight/true#M716
  3. Posted by @ad1tya : https://answers.ea.com/t5/Technical-Issues-Bug-Reports/EA-app-Can-t-Open-F1-24/m-p/13762357/highlight/true#M718
  4. Posted by @The_Raging_Beard : https://answers.ea.com/t5/Technical-Issues-Bug-Reports/EA-app-Can-t-Open-F1-24/m-p/13768642/highlight/true#M1335
  5. Posted by @ppparkinson9 : Link 1 & Link 2

If I have missed any, please, let me know.

Thank you all for your collaboration! I will keep you updated here as soon as I hear something else!

-Groguet

4 Replies

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  • CalcioHSQ's avatar
    CalcioHSQ
    Rising Novice
    12 months ago
    @EA_Groguet I have a problem with the force feedback of the Fanatec steering wheel, and it could probably be related to the EA App Launcher.
    By any chance is it possible to run a test through Origin to see if that works? (Resuming the solution to Link 1 of your list item 1)
    I've been waiting for 10 days for fixes so I can play the game
  • Vlahopol78's avatar
    Vlahopol78
    Rising Newcomer
    11 months ago

    I tried every sinlge fix from here, nothing works.

    It's still happening as of writing this, July 12th.

    EAAntiCheatService
    Failed to obtain Origin directory

    The launch of the game was already awful, yet these problems still

    crawl back from nowhere.

    As for a refund, can't anymore already played 20 hours.

    And like everyone else, F1 23 works wonderful

    Edit: cherry on top, for some reason multiple games I have on Steam do not appear in the EA App.

    2nd Edit: Only after I reinstalled Windows I got the game working.

  • dribas14's avatar
    dribas14
    10 months ago
    @Vlahopol78 I have the game pass "play" and I am using the trial version of F1 24.
    What resolved it for me was uninstalling the game and putting F1_24.exe, F1_24_Trial.exe, EAAntiCheat.GameServiceLauncher.exe and EAAntiCheat.Installer.exe to Exploit protection.
    It was resolved.
    I hope they can play too.
  • Shadow15982's avatar
    Shadow15982
    9 months ago
    @Vlahopol78 wrote:

    I tried every sinlge fix from here, nothing works.

    It's still happening as of writing this, July 12th.

    EAAntiCheatService
    Failed to obtain Origin directory

    It is still happening for a lot of people and not only for this game. I have the exact same issue with WRC (also radio silence and useless online support asking me to do irrelevant things, most likely on their checklist). In my quest to find a solution I saw the same issues are cropping up for F1 23 for Fifa (or whatever it is called now). And refund is out of question, last time I asked an online operator he told me "you bought the game almost a year ago, there will be no further support".

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