Unexpected Graphical Issues 🛠️ Troubleshooting Steps

Hey racers,

Following last week's patch, an small number of PC players have reported some unexpected behaviours and changes to their previous setups.

Following some internal testing, re-generating a new set of Hardware Settings is recommended as features from the v1.14 (such as AMD FSR 3) may have caused some setting combinations to experience issues.

This can be done simply by deleting the hardware settings files that are locally stored on your PC. After deleting, F1 24 will create new hardware settings files. The only data that will be lost from deleting these files will be any custom graphics settings you may have changed. All other save data will be unaffected. We will be updating F1 24 in a future patch to guard against issues such as these from recurring.

Here's how to find and delete your hardware settings file:

1. If already running, close F1 24
2. On the storage device you have F1 24 installed, go to: Users\YOURNAME\Documents\My Games\F1 24\hardwaresettings
3. Delete both the hardware_settings_config.xml and hardware_settings_info.xml files
4. Re-load F1 24

Should you wish to change the graphics settings again, you can do so from F1 24's menu screens.

If you are still encountering problems, please be sure to check our PC and Wheel Troubleshoting Guide here and follow the steps listed, including checking that your graphics drivers are up to date.

Additionally, please see the Technical Issues pages on EA Answers for users that have reported similar problems. If your problem is yet to be reported, please create a new topic of your own.

Thank you!