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FrancescoCi's avatar
FrancescoCi
4 years ago

Re: Game Crashes on PS5

It seems like a very strange problem. If the other games work I think it's only related to F1. If you have already uninstalled and reinstalled the game, you just have to wait if any patches fix the problem. Is the game on disc or digital?

27 Replies

  • Borisboni's avatar
    Borisboni
    4 years ago

    Yeah it's really weird. Before and after resetting the PS5 other games work just fine.

    I have a digital PS5

    Just had a chat with EA, but they haven't heard this before and redirect me to Sony

  • FrancescoCi's avatar
    FrancescoCi
    4 years ago
    How does the game crash, does it take you back to the console menu and give you an error code??
  • Borisboni's avatar
    Borisboni
    4 years ago

    Yeah I tried all those options already.

    I have to double check later to see the update number, but it says I'm up to date. I'll let you know later

    It just seems so weird to me that it would be the console, when all other games work fine still.

  • FrancescoCi's avatar
    FrancescoCi
    4 years ago
    In today's consoles there are several issues. It is not a very simple problem. There are problems you may have and other people may not. In my humble opinion, it doesn't depend on the console, as other games work. My advice is, wait. See if anything resolves with the next patches. Otherwise you can also format the console. Get USB extended storage memory on PS5 console. Put all the games up there. You can put your saves in the cloud. So do full format with system software reinstallation. You should put a usb stick in the console with the .PUP file. But if you can't do it, forget it. In that way the console is restored to how it was when you first took it out of the box.
  • Borisboni's avatar
    Borisboni
    4 years ago

    Yeah I got 22.01-05.50.00.08-00.00.00.0.1

    Guess I'll wait for the first patch and see what happens then

  • FrancescoCi's avatar
    FrancescoCi
    4 years ago
    All right. Keep me updated. It's frustrating I know, having a great game like F1 22 and not being able to play it. But it's the only solution if you don't want to try formatting the console.
  • Borisboni's avatar
    Borisboni
    4 years ago

    What is the difference between formatting the console and restting it like I already did?

  • FrancescoCi's avatar
    FrancescoCi
    4 years ago
    With safe mode you can do several things. Rebuild the database, restart the console with the original settings, or format it completely. With the latter option you erase everything on your SSD and bring it back to its initial position. But you need a usb stick with a file called PS5UPDATE.PUP. Insert the pen selection option and the PS is returned to its original position. I repeat if you don't know how to do it, forget it. Also because you don't know what the problem may really depend on.
  • FrancescoCi's avatar
    FrancescoCi
    4 years ago
    I forgot. This solution deletes everything you have installed on the console!
  • IcmanMUC's avatar
    IcmanMUC
    4 years ago

    Have a digital PS5 (latest revision) too and no problems with crashes. Keeping fingers crossed that you can find a solution. That’s frustrating, I can imagine. 

  • Borisboni's avatar
    Borisboni
    4 years ago

    Just formatted the system en reinstalled but same issue keeps occurring.

    🤞 Hope the next patchwork works

  • FrancescoCi's avatar
    FrancescoCi
    4 years ago
    You have done everything you could do in these situations. You just have to wait for the next patch (I think it will arrive very soon 😉) and see if you can fix this damn problem. Let me know in the next updates if the situation unlocks. it's frustrating I know. but you can't do anything else!
  • Borisboni's avatar
    Borisboni
    3 years ago

    Hi Francesco,

    Just wanted to update you that there have been 2 update files for F1 in the meantime but it keeps happening. Just reinstalled again but no luck.

    Installed other games, never releases, other EA games and everything works fine except this game...

    I'm really lost and clueless at this point...

    Any ideas or advice?

  • FrancescoCi's avatar
    FrancescoCi
    3 years ago
    Good morning Borisboni. In this way we have only one certainty .. that it is not a problem related to the console! You did everything you could do under these circumstances. You just have to wait and sadly have patience. And hope some patches make the game work well ☹️
  • FrancescoCi's avatar
    FrancescoCi
    3 years ago
    Does it always keep breaking with the code you sent CE-108255-1??
  • FrancescoCi's avatar
    FrancescoCi
    3 years ago
    Try changing the HDMI connector port on the back of the TV. Do you use 4k? If you use 4k change the resolution to 1080p. Also go to settings - saved data and game app / settings - game presets - performance mode or resolution. Select the performance from here. Also turn off HDR if you keep it turned on. Do all these things and let me know.
  • FrancescoCi's avatar
    FrancescoCi
    3 years ago
    I tell you this is an error related to the graphics. The problem is to look for something graphic that conflicts.
  • Borisboni's avatar
    Borisboni
    3 years ago

    Okay I'll try all that tonight! You're talking about the settings in PS I hope? Because I can't change any settings in the game as it crashes at the end of the startup process before I can even go to settings

  • Borisboni's avatar
    Borisboni
    3 years ago

    Did all that, unfortunately still the same error. Changed the HDMI port and even the cable. 

  • FrancescoCi's avatar
    FrancescoCi
    3 years ago
    I have read about several users having that problem in different games. I don't think it's a game-related problem but more to the console. At least I understand this from what I've read around. If you try to take a ride on the net you realize that many users have had this problem and have not found a solution unfortunately. You've done and tried everything you can.

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