Re: [ARCHIVED] Happy Home Login Event: Claimed items disappear

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Sp42:1:assets.live-sp42.45
What expansions, game packs, and stuff packs do you have installed? Base game
Steps: How can we find the bug ourselves? in the build mode category when filter by event rewards nothing shows up. I received all my rewards it happens all the time but sometimes it comes back up but in the last week
What happens when the bug occurs? nothing shows up
What do you expect to see? my rewards that I was promised when I logged in to make sure they were in my game
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

‌