Kicked from game for "excessive delay"

Product: Madden NFL 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID? jovviie
Date/time issue occurred 12/22/23
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Squads
Summarize your bug playing MUT squads and got kicked for "ecsessive delay" despite me not being able to call a play because we were on defense and I was controlling the offense
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? give me back the rewards and progress I lost because of the bug
What happens when the bug occurs? my game got marked as a loss
What do you expect to see? not getting kicked out of the game for something I couldn't control and had nothing to do with me

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Kicked for excessive delay