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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Madden GameStop pre order rewards PS5

Hey @adlt29iqx29g,

You mention in the title that you play on PlayStation. Are you trying to redeem your codes through our website, or have you tried redeeming them via the linked PlayStation website?

If you click on PlayStation there, you should be redirected to an article explaining how you can redeem codes on your PlayStation.

Our website is for PC codes, not console. You'll need to redeem those elsewhere, usually via your console itself.

3 Replies

  • adlt29iqx29g's avatar
    adlt29iqx29g
    2 years ago

    Yes I tried, but it did not have a section for the 16 digit code. Now both codes said they have been used

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @adlt29iqx29g,

    If the codes are redeeming fine via the "Redeem" button on the EA website, then it could be that they just keep sending you codes for PC instead of PlayStation.
  • adlt29iqx29g's avatar
    adlt29iqx29g
    2 years ago

    Do you know if EA can provide more codes for PS5 users? GameStop said they are no more available for this platform, the 2nd code was a 16 digit beta code

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